Group Product Manager

Boku; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading mobile payments provider is seeking a Group Product Manager to oversee key operational areas such as Pricing and Settlement. The ideal candidate will have robust experience in product management within payments, a solid grasp of processing functions, and proven skills in backlog management. This role involves working closely with various teams to ensure seamless delivery and transparent communication with stakeholders.

Qualifications

• Proven experience in product management within payments or fintech.
• Strong understanding of operational/payment process functions.
• Ability to write clear product requirements and user stories.

Responsibilities

• Own a product area within Boku’s operational and processing domain.
• Gather and write clear product requirements based on stakeholder needs.
• Work closely with Operations and Engineering teams for backlog management.
• Lead backlog refinement sessions with Engineering.

Skills

Product Owner/Product Management experience in payments

Knowledge of operational functions

Understanding of payment processing flows

Writing user stories and acceptance criteria

Backlog management skills

Agile environments competency

Strong communication skills

Analytical mindset

Tools

Jira

Confluence

Job description

Overview

Boku Inc. (BOKU.L) is the leading global provider of local mobile-first payments solutions. Global brands including Amazon, DAZN, Meta, Google, Microsoft, Netflix, Sony, Spotify, and Tencent rely on Boku to reach millions of new paying consumers who do not use credit cards with our purpose-built payment network of more than 300 local payment methods across 70+ countries. Every year, Boku processes over $10 billion in value for our customers. Incorporated in 2008, Boku is headquartered in London and San Francisco and has employees in over 39 countries around the world, including Brazil, China, Estonia, Germany, Ireland, Japan, Singapore, and the UAE. Boku is a truly global company that takes pride in its diversity and thriving equal opportunity workplace.

We are looking for a Group Product Manager to focus on one of Boku’s critical operational and processing areas — this may be Pricing, Settlement, Accounts, Safeguarding, or another payment processing function. The role is central to ensuring Boku continues to build scalable, straight-through processing solutions that reduce manual work and enable sustainable growth. The ideal candidate will have experience as a Product Manager/Owner in back or middle office / operational payments processes, with a strong understanding of how payments are processed end-to-end within a business. This is a hands-on delivery role: you will own your area’s backlog and be accountable for taking requirements from discovery all the way through to delivery, stakeholder communication, and results.

Key Responsibilities

• Own a product area within Boku’s operational and processing domain (e.g., Pricing, Settlement, Accounts, Safeguarding).
• Gather, assess, and write clear product requirements based on stakeholder needs and business priorities.
• Work closely with Operations, Finance, Banking and Settlement, and Engineering teams to refine requirements into actionable backlog items.
• Lead backlog refinement and estimation sessions with Engineering, ensuring clarity and prioritisation.
• Provide end-to-end ownership of delivery: from requirements through development, testing, demos, and release.
• Give regular progress updates to stakeholders, ensuring transparency on status, risks, and timelines.
• Demonstrate completed functionality through show-and-tells/demos to business stakeholders.
• Support the creation of operationally excellent processes that enable scalable, automated payments workflows.

Key Skills and Competencies

• Proven Product Owner/Product Management experience in payments, fintech, or financial services.
• Knowledge of operational/back-office functions such as settlement, reconciliation, accounts, or safeguarding.
• Strong understanding of end-to-end payment processing flows.
• Experience in writing clear user stories, acceptance criteria, and functional requirements.
• Skilled at backlog management, refinement, and prioritisation.
• Comfortable running sprint ceremonies and working in Agile environments with tools like Jira and Confluence.
• Confident communicator able to provide structured updates and demos to stakeholders.
• Analytical mindset, with the ability to evaluate process efficiency and define scalable solutions.