Graduate / 1st Line Support - SQL / Applications

Oscar Technology; Maidenhead; On-site; GBP 25,000 - 35,000; Full time

Job summary

A fast growing software provider in Maidenhead is seeking a Graduate / 1st Line Support to provide technical support for users of their software applications. The ideal candidate will have experience supporting business applications, basic SQL knowledge, and Windows support experience. This entry-level role offers a salary range of GBP 25-35K and opportunities for hands-on software experience.

Qualifications

• Technical support experience, supporting users of business applications.
• Experience with Windows support.
• Basic knowledge of SQL and databases.
• Familiarity with remote access tools.

Responsibilities

• Provide technical support to users of business applications and SaaS/web platforms.
• Assist with onboarding and training of new users on the platform.
• Utilise remote access tools to diagnose and resolve issues.
• Collaborate with internal teams to ensure issue resolution.

Skills

Technical support experience

Windows support experience

Basic SQL

Remote access tools

Job description

Overview

Graduate / 1st Line Support - SQL / Applications

Join this fast growing software provider as a Technical Support Engineer, looking after users of their software. You’ll play a key role in supporting SaaS / web applications, providing user support, and training new users on the platform.

Perfect for someone who wants to get more hands on, & build up their software experience.

Responsibilities

• Provide technical support to users of business applications and SaaS/web platforms.
• Assist with onboarding and training of new users on the platform.
• Utilise remote access tools to diagnose and resolve issues.
• Collaborate with internal teams to ensure issue resolution and customer satisfaction.

Qualifications / Key Skills

• Technical support experience, supporting users of business applications
• Windows support experience
• Databases / basic SQL
• Remote access tools

Entry level role - salary in the region GBP25-35K

Apply now for immediate consideration and interview this week!

Company / Equal Opportunity

Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.

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