Governance Officer

NHS; Maidstone; On-site; GBP 31,000 - 38,000; Part time

Job summary

A healthcare organization in Maidstone seeks a Governance Officer to support quality governance processes and incident management. The ideal candidate will have a degree and experience in clinical audit. Responsibilities include maintaining incident reporting systems and providing support to quality improvement projects. This part-time role offers a salary between £31,049 to £37,796 per annum pro rata.

Qualifications

• Educated to degree level or equivalent.
• Experience of clinical audit and/or related quality improvement work.
• Experience of constructing and managing databases/spreadsheets for projects.

Responsibilities

• Support the Governance Lead to develop quality governance processes.
• Ensure systems are fit for purpose for incident management.
• Gather evidence for CQC and support teams as needed.

Skills

Clinical audit experience

Analytical skills

Organizational skills

Knowledge of Clinical Governance

Education

Degree level or equivalent

Tools

Databases

Spreadsheets

Job description

Overview

Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB).

We are looking to recruit a Governance Officer to join our team based at the Trevor Gibbens Unit, Maidstone. Supporting the Governance Lead to develop and implement quality governance processes within the Directorate to ensure there is a comprehensive framework to continuously monitor and improve the quality of care provided. You will ensure Directorate systems are fit for purpose to provide leadership in relation to incident reporting, complaints and incident management under the PSIRF framework and provide project support and facilitation to quality improvement projects, as well as provide comprehensive support to Directorate-wide meetings as appropriate.

Main duties

• Work under the direction of the Governance Lead to ensure the Directorate has a comprehensive framework to continuously monitor and improve the quality of care provided.
• Support the development and review of current quality data metrics and implement a revised strategy that allows analysis, strategic overview, and understanding the detail at pace.
• Maintain fit-for-purpose systems to facilitate and manage incident reporting, complaints and incidents, maximise digital solutions, and provide an evidenced system for daily oversight of all incidents submitted to the Directorate.
• Provide leadership in disseminating and working with teams to ensure evidence of lessons learned from incidents, complaints and feedback is embedded in future practice.
• Gather CQC evidence, identify gaps in a timely fashion, and provide support to teams as required.
• Work closely with central support services, including patient safety, to ensure clear lines of communication and to prevent duplication.

About us

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life. We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC. Each year we care for over 2,000 people in our hospitals and 54,000 people in the community. We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas. You will be joining friendly, passionate colleagues who are committed to providing excellent care to our service users and their loved ones.

Our strategy

Our mission is what we set out to do every day – We deliver brilliant care through brilliant people

Our vision – To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.

Details

Date posted: 24 September 2025

Pay scheme: Agenda for change

Band: Band 5

Salary: £31,049 to £37,796 a year per annum pro rata

Contract: Secondment

Working pattern: Part-time

Reference number: 380-FR0598

Job locations: Trevor Gibbens Unit, Maidstone, Hermitage lane, Maidstone, ME16 9PL

Job description

Please see the attached job description for full details of the main duties and responsibilities of the role.

Person Specification

Essential

• Educated to degree level or equivalent.
• Experience of clinical audit and/or related quality improvement work.
• Experience of constructing and managing databases/spreadsheets for projects. Good analytical skills and able to justify choice of methodology and summarise and interpret results.
• Knowledge of structures, concepts and processes of Clinical Governance.
• High levels of organisational skills to schedule multiple projects simultaneously and prioritise own workload, deadlines and Directorate requirements.

Desirable

• Evidence of ongoing professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.