Global Sales & Customer Care Trainer – Travel Included

YNAP GROUP; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading global e-commerce company based in City Of London is looking for a motivated Trainer to join their Sales and Customer Care Training team. The role involves delivering effective training solutions, creating materials, and collaborating with key stakeholders. Ideal candidates possess strong communication skills, a training or management background, and a commitment to customer satisfaction. The position also offers flexible working arrangements, performance bonuses, and private healthcare.

Benefits

Performance bonus schemes

Pension contributions

Discount portal

Staff discount

Private healthcare

Flexible working

Supportive team environment

Qualifications

• Must have a training or management background.
• Experience in coaching and developing people.
• Ability to thrive under pressure.

Responsibilities

• Deliver training solutions in various styles.
• Create training materials responding to commercial needs.
• Evaluate ROI of training initiatives.
• Maintain relationships with key stakeholders.
• Flexibility to work varied shifts when required.
• Travel to other locations for training programs.

Skills

Sharp critical thinking

Time management

Engaging presentation skills

Public speaking

Creative problem solving

Positive attitude

Customer focus

Coaching and developing people

Job description

A leading global e-commerce company based in City Of London is looking for a motivated Trainer to join their Sales and Customer Care Training team. The role involves delivering effective training solutions, creating materials, and collaborating with key stakeholders. Ideal candidates possess strong communication skills, a training or management background, and a commitment to customer satisfaction. The position also offers flexible working arrangements, performance bonuses, and private healthcare.