General Manager - Ole and Steen - Windsor

Ole and Steen; Windsor; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading bakery chain in Windsor is seeking a passionate General Manager to run its store. In this role, you will lead a team, provide outstanding customer service, and create a welcoming environment. With a focus on quality and community, you will drive performance in a fast-paced setting. The position offers a salary up to £45,000 plus potential bonuses, flexible shifts, and various employee benefits including a pension scheme and professional development opportunities.

Benefits

Salary up to £45,000 with performance bonus

Flexible shifts

Referral program

Uniform provided

28 days holiday

Access to wellness scheme

Pension scheme

Qualifications

• Experienced hospitality professional capable of leading teams.
• Passion for customer service, coffee, and food.
• Ability to create a welcoming atmosphere.

Responsibilities

• Run one of our amazing stores as a General Manager.
• Lead and inspire your team to deliver excellent customer experiences.
• Foster an atmosphere of quality and approachability.

Skills

Leadership

Customer service

Hospitality

Teamwork

Job description

General Manager - Ole and Steen - Windsor*

Join Team HYGGE and see your Career RISE*

Ole & Steen is an award-winning Danish bakery with 30 years of heritage behind us.

We proudly produce fresh artisan breads and pastries across Denmark, the UK and New York.

We've become part of our guest's local community; welcoming them into our store and serving them hand‑made breads and pastries made with heart, perfectly poured coffees, and a space to indulge in a moment alone or to gather with friends and colleagues.

'*Hygge*' (hoo-gah) : A Danish term meaning to create warmth and enjoy the good things in life, with good people.

We also have a lot of *amazing people* who help us *be the Hygge*, and we're on the lookout for more to join us on our mission to become the "world's most loved bakery".

We want our team to pass on their passion of our freshly‑baked range and bring a little joy to their day.

• Package :*
• Salary up to 45,000 depending on experience and on top of that the opportunity to earn up to 12k bonus per annum based on performance.
• Flexible shifts.
• Referral program scheme - up to 1000.
• Uniform provided.
• 28 days holiday.
• Learn new skills and grow with us.
• Access to wellness scheme.
• Pension scheme.

The Role*

As a General Manager at Ole & Steen you'll be responsible for running one of our amazing stores.

You will be an experienced hospitality professional that is able to lead a team, role‑modeling positive behaviours and driving performance in a fast‑paced environment.

What else you will do? From greeting guests with genuine warmth to acting as a role model for our teams, always reflecting a positive attitude and excellent standards, you'll help foster an atmosphere where made‑by‑hand quality meets approachable luxury.

You are friendly and welcoming with an ability to make our guests feel at home in your store.

You will lead from the front and inspire your teams to always provide a similarly high level of experience.

You'll have a passion for great customer service, for people, coffee, food and hospitality and be excited to join us on our mission to be the *"World's most loved bakery"*.

It's not just a job; it's a passion.

Join us at Ole & Steen and let's bring the Hygge to London together.*