Funeral Service Specialist (Entry Level) – Empathy & Community Care

Dignity Plc; Tonbridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading funeral service provider in the UK is seeking an empathetic Funeral Service Specialist to join their team in Tonbridge. You will provide support to families during their time of need, manage day-to-day branch operations, and ensure high standards of service. This role requires strong communication and organizational skills, along with a commitment to professionalism and care. Training is provided, and while a Full UK Driving License is desirable, it is not essential. The position offers various employee benefits and a supportive work environment.

Benefits

Professional development opportunities

Commission potential up to £2,000.00 OTE per annum

Bonus potential

Life assurance cover

Health & Wellbeing Programme

Generous holiday allowance of 30-33 days per year

Contributory pension scheme

Qualifications

• Experience in customer service, care, or administration is beneficial.
• Willingness to work flexibly, including weekends and on-call when needed.
• Possessing a Full UK Driving Licence is desirable.

Responsibilities

• Support families with empathy and professionalism.
• Arrange funerals respecting family wishes and legal requirements.
• Oversee branch operations and administration.
• Communicate confidently regarding legal paperwork.

Skills

Empathy

Communication skills

Organisational skills

Attention to detail

Customer service experience

Job description

A leading funeral service provider in the UK is seeking an empathetic Funeral Service Specialist to join their team in Tonbridge. You will provide support to families during their time of need, manage day-to-day branch operations, and ensure high standards of service. This role requires strong communication and organizational skills, along with a commitment to professionalism and care. Training is provided, and while a Full UK Driving License is desirable, it is not essential. The position offers various employee benefits and a supportive work environment.