Frontline Team Leader: Drive Service & Profit

Marks and Spencer; Bristol; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK retailer is looking for a Team Manager in Food to drive store performance and exceptional customer service. The ideal candidate will lead and develop a team, prioritize commercial growth, and ensure high operational standards. With a focus on collaboration and accountability, this role will require strong leadership and problem-solving skills in a dynamic retail environment. Join us to make a significant impact in shaping the future of M&S Food.

Qualifications

• Experience in a retail leadership role, ideally in a fast-paced environment.
• Ability to lead and develop a team effectively.
• Strong understanding of retail metrics and KPI's.

Responsibilities

• Lead a team to deliver exceptional service on the shop floor.
• Drive commercial performance through effective staff management.
• Ensure operational excellence and compliance with company standards.

Skills

Leadership

Customer service

Coaching

Problem-solving

Communication

Job description

A leading UK retailer is looking for a Team Manager in Food to drive store performance and exceptional customer service. The ideal candidate will lead and develop a team, prioritize commercial growth, and ensure high operational standards. With a focus on collaboration and accountability, this role will require strong leadership and problem-solving skills in a dynamic retail environment. Join us to make a significant impact in shaping the future of M&S Food.