Front of House Receptionist

Downtown Recruitment Ltd; Wendover; On-site; GBP 24,000; Full time

Job summary

A recruitment agency is seeking a Front of House Receptionist/Administrator in Wendover. This role involves customer service tasks, managing appointments, and handling cash. Ideal candidates will have experience in retail or reception and exhibit a confident telephone manner. The position requires 36.75 hours per week, with a salary of £23,734.00.

Qualifications

• Previous retail/reception and customer service experience.
• Computer literate.
• Flexible in approach.

Responsibilities

• Answering the telephone and taking messages.
• Assisting with customer queries.
• Booking appointments and maintaining customer records.
• Advising on collections and deliveries.
• Handling cash and cashing up tills.

Skills

Customer service experience

Administration skills

Confident telephone manner

Multi-tasking ability

Job description

Overview

My client is seeking a Front of House Receptionist/Administrator to join their team. The role is primarily based at their premises in Wendover, with the need to drive to Thame, Chinnor and Haddenham on occasions.

Responsibilities

• Answering the telephone in a timely and friendly manner and taking messages as appropriate.
• Assisting with customer queries and greeting patients and visitors.
• Booking appointments, maintaining and updating customer records, and diary management.
• Advising on collections and deliveries.
• Some cash handling responsibilities, including cashing up tills at the end of the day.

Qualifications

• Previous retail/reception, customer service and administration experience.
• Confident telephone manner and computer literate.
• Flexible in approach, able to multi-task.

Details

Working hours are 4 days per week 08:30 - 17:45 plus alternate Saturdays 08:30 - 17:00. This comes to an average of 36.75 hours per week with a salary of 23,734.00.