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Front of House Leader - Gatwick Airport - Night Shift - Full Time

Pret A Manger

Gatwick

On-site

GBP 40,000 - 60,000

Full time

Today
Be an early applicant

Job summary

A leading fast-casual restaurant chain is seeking a Front of House Leader to supervise operations, uphold high standards, and ensure customer satisfaction. The role involves training team members, managing shifts, and creating a welcoming atmosphere. Ideal candidates should have leadership experience and a passion for service. This position offers competitive hourly rates, free meals, and opportunities for career growth.

Benefits

Free meals while working
Club Pret Membership
28 days paid holiday
Virtual GP
Pension scheme

Qualifications

  • Experience in a leadership role or team management.
  • A passion for providing excellent customer service.
  • Ability to work flexible hours including nights.

Responsibilities

  • Lead the team to deliver outstanding service.
  • Maintain high standards in food and service.
  • Create personalized experiences for customers.

Skills

Leadership
Customer service
Team management
Communication
Adaptability
Job description
Overview

As a Leader, you will support, train, and coach our teams to deliver outstanding service and uphold our high standards. Your leadership is crucial to the smooth running of each shift, as you take ownership to guarantee the success of our stores alongside our Managers. You'll be the eyes and ears for front-of-house operations, ensuring everything runs seamlessly. Through Pret's Training Academy, you'll gain valuable skills and knowledge to support future management opportunities.

We Have The Following Positions Available Right Now
  • Full-time (35 Hours) Front of House Leader-Night position available – Shifts are spread over 5 days from Monday Night to Sunday Night and can start as 10pm and finish around 9am.
Key Responsibilities
  • Lead the team by example, showing genuine care for our customers\' happiness.
  • Driving high standards every time, whether that’s through the quality of a coffee or the appearance of a sandwich.
  • Create personalized experiences that connect with each customer on a personal level.
  • Be the friendly face of Pret, inspiring your team to do the same.
  • Delight customers by providing helpful answers to their questions and staying updated on our delicious offerings and exciting promotions.
  • Treat every colleague and customer with warmth, kindness, and respect, making Pret a welcoming place for all.
We Offer
  • £16.56 to £17.81 per hour (Inclusive of weekly mystery shopper bonus of £1.25 per hour)
  • Free meals while you’re working
  • Club Pret Membership, with 50% off food and 5 free drinks a day
  • Earn an extra £5 when you start to work between 3am and 5am
  • 28 days paid holiday (pro-rata if you’re part-time)
  • Virtual GP
  • Your Pret Benefits – employee discount program (Retail, Food, restaurants, Gym, etc)
  • Free shoes
  • Rewards for being outstanding
  • Pension scheme
  • Length of service reward
  • And more…
You want career Growth?
  • Outstanding training and development (Over 85% of our managers have been internally promoted with many joining as a Team Member).
  • Grow with us and earn professional qualifications: we offer Apprenticeships Level 3
  • Use of our internal ‘Opportunity Network’ to see all of our available Pret jobs both within our shops and at our Support Centre, 75B.
About Us

Pret a Manger is a beloved international fast-casual restaurant chain known for its fresh, natural ingredients and commitment to providing outstanding customer experiences. With a focus on quality, sustainability, and innovation, we\'re dedicated to delighting our customers every day. Our food is handmade in our shop kitchens throughout the day and anything we don\'t sell goes to charity. Our coffee is 100% organic (and always will be) and our Coffee Fund is supporting the next generation of farmers. It\'s (partly) what we think makes Pret special.

If you thrive in a fast-paced environment, love working and having fun in a team, love an early morning and have a passion for serving delicious food and drinks, we want to hear from you!

Role

As this role is based in an airport, all successful applicants will need to apply for an airport security pass (Pret A Manger will pay for this). As part of the process, you must be able to provide 5 years of references – these can be: Employment Reference, Self-Employed Reference, Unemployment Reference (Job Centre or Benefits Offices), School/Education Reference, Agency Reference.

For more information about the role, benefits and values please visit https://www.pret.co.uk/en-GB/pret-jobs

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