Front Desk Officer / Executive

WYNDHAM SINGAPORE HOTEL; Glasgow; On-site; GBP 125,000 - 150,000; Full time

Job summary

A prestigious hotel is seeking a Front Office team member to provide exceptional guest service. Responsibilities include handling guest requests, managing inquiries, and performing cashier duties. Ideal candidates should possess interpersonal skills and be able to work shifts, including weekends. Join us for a rewarding experience at a renowned establishment.

Qualifications

• Relevant experience in Front Office.
• Able to work shifts, weekends, and public holidays.

Responsibilities

• Provide personalized service to guests ensuring a seamless stay experience.
• Handle cashiering duties and carefully check cash float.
• Attend to guest inquiries and promote upselling programs.

Skills

Interpersonal skills

Communication skills

Teamwork

Job description

Responsibilities

Provide personalized service to guests and handle their request promptly to ensure seamless stay experience

Handle cashiering duties and check cash float carefully

Answer incoming and outgoing calls in professional manner

Promote upselling program

Attend to guest enquiries for transportations, directions, restaurant reservations and more

Requirements

Relevant experience in Front Office

Excellent interpersonal and communication skills

Able to work in a team and/or independently

Able to work shifts and/or weekends and public holiday