Food Services Assistant

Bupa Global; Metropolitan Borough of Solihull; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading health insurer in Solihull is seeking a Food Services Assistant to provide exceptional service to residents. You will be responsible for meal presentation, serving food, and ensuring a pleasant dining experience. Ideal candidates have customer service experience and a positive attitude. Join a team dedicated to making a positive impact on residents' lives.

Benefits

Free healthcare support

Annual healthcare allowance

Early access to wages

28 days holiday

Sick pay scheme

Free meal on every shift

Discounts on fitness facilities

Qualifications

• Experience in a customer-facing environment.
• Ability to deliver excellent service to help residents feel at home.
• Comfortable communicating and supporting the team.

Responsibilities

• Providing excellent customer service to all residents.
• Ensuring high-quality food presentation.
• Serving meals and drinks to residents.

Skills

Customer service experience

Basic Food Hygiene Certificate

Communication skills

Positive attitude towards residents

Ability to maintain high standards

Job description

Overview

Job Description - Food Services Assistant (ARD00KD) – Ardenlea Court Care Home, 39-41 Lode Lane, Bucknell Close, Solihull, B91 2AF. Location: West Midlands B91 2AF. Salary: £12.25 per hour. Role: Food Services Assistant.

We make health happen

Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person‑centred care, supporting independence and honouring choice to help our residents live their best lives.

Responsibilities

• Providing excellent customer service to all our residents
• Ensuring high quality food presentation at all times
• Serving meals and drinks to residents in the dining areas and to their rooms
• Cleaning the dining area to keep it tidy and presentable
• Serving refreshments outside of meal times to residents, relatives and visitors as required

Qualifications / Key Skills

• Experience in a customer facing environment
• Basic Food Hygiene Certificate
• Ability to deliver excellent service to help residents feel at home
• Ability to maintain high standards in and around the home and support a pleasant dining experience
• Comfortable communicating with others and willing to help the wider team; positive attitude towards residents

Benefits

• My Healthcare – free 24/7 support, remote GP, physiotherapy and mental health support
• Annual allowance to redeem against Bupa healthcare products (approx. £350)
• Wagestream – early access to up to 40% of earned wages
• 28 days holiday
• Sick pay scheme in addition to statutory sick pay
• Long service rewards (ecards, extra holidays, money)
• Free meal on every shift
• Interest-free annual travel loan for public transport
• Bupa pension plans
• Parental leave schemes
• Menopause Plan
• Discounts at gyms and fitness facilities

Why Bupa?

We’re a health insurer and provider. Our customers are our focus. Our people are driven by helping people live longer, healthier, happier lives and making a better world. We encourage diversity and strive to be inclusive, inviting applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. We offer interview/assessment to every disabled applicant who meets the minimum criteria and provide reasonable adjustments as part of recruitment.

Please note that this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.

Unposting Date

Ongoing

Care Home Postcode B91 2AF

Job

Hospitality and Catering