FOH Team Member

Carpentersarmscambridge; St. Neots; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player seeks passionate Front of House staff to enhance customer experiences at a beautifully refurbished pub. The role involves taking responsibility for the customer journey, ensuring accurate orders, and collaborating with kitchen staff. Join a fun and supportive team where your enthusiasm for food and service will shine. With great prospects for career development and a vibrant work culture, this is an exciting opportunity for those looking to grow in the hospitality sector. Enjoy a rewarding package that includes holidays, pension, and discounts while working in a friendly environment.

Benefits

28 days holiday

Company Pension scheme

Retail and beer discounts

Fun culture

Refer a friend Bonus

Employee Assistance programme

Benefits portal

30% dining discount

Great working environment

Career prospects

Qualifications

• Experience in front of house roles within hospitality.
• Passion for food and beer with excellent customer service skills.

Responsibilities

• Ensure exceptional customer experience and handle orders accurately.
• Work closely with kitchen staff and support team members.

Skills

Customer Service

Teamwork

Communication

Problem Solving

Job description

The Eaton Oak St. Neots, United Kingdom Hospitality

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Company Description

The Eaton Oak is conveniently placed on the outskirts of St Neots in close proximity of the A1. After an extensive recent refurbishment we are now a beautiful family friendly everyday pub with quality accommodation.

Position

We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.

Front of House duties include:

1. Taking responsibility for the customer journey, ensuring their experience is second to none
2. Taking accurate orders and working closely with kitchen staff
3. Ensuring payments and receipts are correct
4. Confidently recommending menu and drinks offerings
5. Observing service and standards and reporting any incidents or issues
6. Being a supportive and proactive team member

Requirements

1. Previous experience working front of house in a hospitality or customer facing environment
2. Enthusiasm and passion for food and beer
3. The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
4. A result driven and ambitious individual keen to develop your career and grow with us

Other information

We will offer you a great package:

1. 28 days holiday
2. Company Pension scheme
3. Retail and beer discounts
4. Fun culture surrounded by a supportive team
5. Refer a friend Bonus
6. Employee Assistance programme
7. Benefits portal
8. 30% dining discount of all managed houses
9. Great working environment and great prospects!