Fitness Club Duty Manager - Lead Member Experience & Ops

Nuffield Health; Wokingham; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading health and fitness organization in Wokingham is searching for a Duty Manager to oversee club operations and foster member engagement. The ideal candidate will have strong sales experience and excellent communication skills to guide the team and ensure high-quality service. Responsibilities include managing club operations, conducting member tours, and ensuring health and safety standards. A range of benefits including free gym membership and health assessments are offered. Join us to make a significant impact in the fitness community.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Demonstrable sales experience.
• Ability to handle club operations effectively.
• Enthusiastic with a collaborative spirit.

Responsibilities

• Ensure smooth club operations including opening and closing.
• Engage with members to foster satisfaction.
• Support and guide colleagues to uphold standards.
• Conduct tours and highlight club benefits.
• Oversee health and safety protocols.
• Help achieve sales targets.
• Swim to a high standard and provide lifeguard coverage.

Skills

Sales experience

Excellent communication skills

Customer service

Ability to swim

Job description

A leading health and fitness organization in Wokingham is searching for a Duty Manager to oversee club operations and foster member engagement. The ideal candidate will have strong sales experience and excellent communication skills to guide the team and ensure high-quality service. Responsibilities include managing club operations, conducting member tours, and ensuring health and safety standards. A range of benefits including free gym membership and health assessments are offered. Join us to make a significant impact in the fitness community.