Fitness & Wellbeing Instructor

Sodexo; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading service provider is seeking a Fitness and Wellbeing Instructor in Stevenage. The role involves supporting members with tailored training and wellbeing advice, ensuring facilities are maintained, and delivering excellent customer service. Candidates should have Level 2 Fitness and Level 3 Personal Training qualifications along with strong communication skills. Benefits include mental health support, employee assistance programs, and various discounts. Join a team committed to quality and excellence.

Benefits

Mental health & wellbeing support

Employee Assistance Programme

24/7 virtual GP

Discounts for you & family

Financial tools & retirement plan

Qualifications

• Level 2 Fitness & Level 3 Personal Training (Yoga & Pilates desirable).
• Knowledge of Health & Safety and industry guidance.
• Confident with systems and numerate.

Responsibilities

• Support the running and development of facilities.
• Ensure safety through compliance and risk assessments.
• Deliver excellent customer care and enhance member experience.
• Oversee gym operations and provide tailored programmes.
• Work within budgets and achieve financial targets.
• Contribute to team training and development.

Skills

Level 2 Fitness

Level 3 Personal Training

Knowledge of Health & Safety

Strong communication skills

Client-focused

Job description

37.7hours per week Monday - Friday Free parking on-site Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is SG1 2DA

Overview

We’re looking for an enthusiastic and motivated Fitness and Wellbeing Instructor to join our team in Stevenage. This is a fantastic opportunity for someone passionate about health, fitness, and helping others achieve their personal goals. You’ll play a key role in supporting our members with tailored training, wellbeing advice, and encouragement, creating a positive and engaging environment where people can thrive.

Responsibilities

• Facilities Management: Support the day-to-day running and development of facilities, ensuring equipment, services, and areas are properly maintained and delivering a consistently high level of service.
• Health & Safety: Comply with all legislation, policies, and procedures; take an active role in risk assessments, COSHH compliance, and implementing agreed action plans to ensure the safety and welfare of all users.
• Customer Service: Deliver excellent customer care, resolve queries positively, promote activities, and create a welcoming environment that enhances the member experience.
• Fitness & Programmes: Oversee the gym and equipment, ensure members are screened and inducted, provide tailored programmes, and support the class schedule to meet customer needs.
• Financial Responsibility: Work within budgets, help achieve income and sales targets, and maintain accountability for takings and financial processes.
• Teamwork & Development: Work effectively as part of a team, contribute to staff training and development, maintain open communication, and demonstrate a commitment to continuous improvement.

What we’re looking for

• Level 2 Fitness & Level 3 Personal Training (Yoga & Pilates desirable)
• Knowledge of Health & Safety, legislation, and industry guidance
• Numerate, computer literate, and confident with systems
• Strong communication skills, both written and verbal
• Client-focused with a professional standard of personal presentation
• Able to prioritise workload and work independently with minimal supervision

What we offer

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Join a team committed to quality, service, and excellence in catering. Apply today and take the next step in your hospitality career.