Field Service Engineer

Zebra Technical Recruitment Ltd; Sheffield; On-site; GBP 28,000 - 35,000; Full time

Job summary

A large technology provider is seeking a Field Service Engineer in Sheffield. You will be responsible for installing and maintaining EPOS systems, troubleshooting network connectivity issues, and managing your own workload. The role offers competitive earnings with a basic salary plus standby and performance bonuses, alongside a comprehensive benefits package including a company van and generous holiday allowance.

Benefits

Company Van

33 days holiday

Pension Scheme

Profit Share

Quarterly performance bonus

Qualifications

• Experience in field-based customer service engineering.
• Knowledge of IP Networks and WIFI.
• Ability to manage own diary and workload.

Responsibilities

• Install, maintain, and troubleshoot connectivity issues.
• Conduct site surveys and install EPOS systems.
• Perform diagnostic tests and fault-finding.

Skills

Field-based customer service engineering experience

Knowledge of computer hardware (PCs, IP Networks and WIFI)

Manage own diary and workload

EPOS knowledge desirable / not essential

Full Driving Licence

Job description

Overview

Field Service Engineer – Sheffield

Key Skills

• EPOS, Tills, IP Networks, WIFI, Installation, Configuration, Maintenance, Testing, Fault Finding, Cable Testing

The Company

Our client is one of the country's largest technology providers, supplying EPOS (till) systems, mobile apps for ordering and web apps for engaging with consumers through loyalty programmes or reservations.

The Job

As a Field Service Engineer, you will install, maintain, and troubleshoot system connectivity issues at sites throughout the Sheffield area.

• Site Surveys
• Installation, testing and configuration of EPOS systems, including structured cable testing
• Planned maintenance
• Diagnose faults and swap out units
• Fault-finding on computer WIFI networks
• Reimage PCs, data copies and system updates

About You

As a Field Service Engineer, you should have a good mix of the following skills and experience.

• Field-based customer service engineering experience
• Knowledge of computer hardware (PCs, IP Networks and WIFI)
• Manage own diary and workload
• EPOS knowledge desirable / not essential as training given
• Full Driving Licence

Hours

Monday to Friday, 9 am – 5 pm. On-Call One Week in Three: Standby Hours: Mon – Fri 5pm-9pm, Sat & Sun 9am – 9pm

Benefits

£31396 (£28620 + £2776 standby allowance) estimated earnings: £35000 including overtime when on call out + £250 quarterly performance bonus. Basic salary rises from £28620 to £30000 after 12 months service. Company Van, 33 days holiday, Pension Scheme, Profit Share, Excellent Additional Benefits

Job Notes

Sheffield, South Yorkshire, Service Technician, Field Technician, Service Engineer, Field Engineer, Support Technician, Support Engineer, EPOS Engineer, EPOS Technician