Field Service Engineer

OPR Resourcing Specialists; Manchester; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

A leading global manufacturing company is seeking a Service Technician to prepare, install, and maintain their machines. This role involves travel up to 150 days per year for installations and support, requiring a mechanical or engineering qualification and strong customer service skills. The successful candidate will work primarily in the UK and Ireland, with additional international opportunities. Competitive benefits include a company car, bonus scheme, and medical insurance.

Benefits

Company bonus scheme

25 days holiday

Medical insurance

Company car / car allowance

Qualifications

• Previous solid experience in field service engineering.
• Ability to travel up to 150 days/year nationally and internationally.
• High communication and teamwork skills.

Responsibilities

• Prepare, install, startup, support, maintain, and repair machines.
• Support equipment assembly and onsite acceptance testing.
• Train customers on equipment as needed.
• Identify potential equipment improvements.
• Provide telephone support to customers.

Skills

Mechanical and Engineering qualification

Customer service skills

Creativity and inventiveness in problem-solving

Excellent written and spoken English

Flexibility and ability to travel

Education

Degree in electro-mechanical or relevant field

Job description

Overview

Service Technician

Our client is a global manufacturing company whose UK site is based in Surrey and their head office in Germany. They are looking for a Field Service Engineer who has an electro-mechanical degree / qualification and experience of working in the pharma or manufacturing / packaging industry. Training on the products will be at their main site in Germany.

It is working 40 hours per week, based as Monday to Friday 8 hours per day, with overtime and overnight allowance. Bank holidays (when required) are 1.5 with a day in lieu. Our client also offers a company bonus scheme, 25 days holiday, medical insurance and a company car / car allowance.

Responsibilities

• Preparation, installation, startup, production support, maintenance, and repair of our machines
• Support the assembly of equipment and acceptance testing (usually onsite at the customer)
• Train customers on the equipment as and when required
• Identify potential equipment improvements
• Provide telephone support to our customers
• Work closely and communicate effectively with the Customer Service Department in UK and Germany
• Expected travel time for up to (Apply online only) days per year (mainly weekdays)
• Travel generally in the UK and Ireland, but maybe also throughout the world.

Requirements

• A Mechanical and Engineering qualification is essential - ideally from a packaging or assembly automation background
• Previous solid experience within this field
• A driver who is flexible and able to travel nationally and internationally
• Good customer service skills
• Creativity and inventiveness in the solution of complex requirements
• Personal initiative and independent work
• High communication and teamwork skills
• Excellent written and spoken English language skills is essential.
• German language skills not essential but advantageous.
• Willingness to travel worldwide up to 150 days / year

Thank you for taking the time to apply to OPR Resourcing Specialists. If your application is successful you will be contacted within 7 days. We apologise but due to the high volume of applications we receive we are unable to provide feedback on individual CV's.

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