Field Sales And Customer Relationship Manager

Bright a Blind; City Of London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading blinds and facilities services company is looking for an experienced Field Sales Account Manager to oversee a territory in London & South East. You will develop client relationships, manage account needs, and drive sales. The ideal candidate has over 3 years in field sales. The role offers a competitive salary with commission and support from the sales team.

Benefits

Competitive base salary

Commission and bonuses

Support from sales and technical teams

Opportunity for career growth

Qualifications

• 3+ years' experience in field sales, business development, or account management.
• Confident reviewing floor plans, proposals, and logistics with clients.
• Full UK driving licence and willingness to travel across London & South East.

Responsibilities

• Visiting existing clients and reviewing work.
• Prospecting new workplaces needing management.
• Updating CRM with pipeline progress and forecasts.

Skills

Field sales experience

Relationship building

Presentation skills

CRM experience

Communication skills

Job description

Field Sales Account Manager - Blinds & Facilities Services (Location: London & South East)

We're looking for a proactive, autonomous Field Sales Account Manager to join our growing team. You'll take ownership of a high-potential territory across London and the South East, promoting our replacement blinds, upgrades, cleaning, and maintenance service plans to Facilities Management (FM) professionals in workplaces and education settings.

This is a client-facing role with a strong mix of new business development and relationship management. You'll be backed by our indoor sales team and supported by surveyors and technical colleagues, but you'll lead from the front — building partnerships, presenting solutions, and reviewing jobs with clients to ensure long-term satisfaction.

What you'll be doing

• Visiting existing clients to build relationships and review completed work.
• Attending surveys with technical colleagues and taking back estimates, swatches, mock-ups, and proposals with clear explanations.
• Reviewing floor plans and logistics with clients to ensure smooth installation and service.
• Closing the loop: carrying out end-of-job reviews with clients to ensure satisfaction and set up future service plans.
• Prospecting new workplaces with large blind installations requiring outsourced management.
• Liaising with the indoor sales team to register jobs and coordinate follow-ups.
• Updating the shared CRM with visit notes, pipeline progress, and forecasts.
• Reporting weekly to directors and the sales team on activity, forecasts, and client insights.
• Representing the company professionally on-site, including wearing a company uniform where required.

What we're looking for

• 3+ years' experience in field sales, business development, or account management.
• Experience in curtains, blinds, or facilities services is advantageous, but not essential.
• Strong communicator with excellent presentation and relationship-building skills.
• Confident reviewing floor plans, proposals, and logistics with clients.
• CRM experience, with the ability to produce accurate forecasts and reports.
• Self-starter, able to hit the ground running with minimal supervision.
• Full UK driving licence and willingness to travel across London & South East.

What we offer

• Competitive base salary with commission and bonuses.
• Support from indoor sales, surveyors, and technical colleagues.
• Clear visibility with leadership through weekly reporting.
• A territory with strong growth potential in corporate and education sectors.
• Opportunity to be the face of our service for valued clients across London & South East.

If you're a driven, consultative salesperson with the confidence to manage your own territory, we'd love to hear from you