Field Officer - Electronic Monitoring

Serco Group Plc; Castleford; On-site; GBP 26,000 - 30,000; Full time

Job summary

A major service provider is seeking an Electronic Monitoring Field Officer in Castleford. The role involves installing tagging equipment in homes, contributing to community reintegration, and requires strong communication skills. Candidates must possess a valid UK driver's license and be fit for the job. This position offers a salary of £26,031 annually, along with various benefits including pension and continuous development opportunities.

Benefits

Base Salary of £26,031 per annum

Company Car (includes personal use)

Pension (matched up to 6%)

Life insurance

20 days annual leave (rising to 25 after 7 years’ service) plus Bank Holidays

Continuous training and development opportunities

Health and wellbeing benefits

Discounts and exclusive deals

Qualifications

• Current valid UK driver’s license.
• Reasonably fit and in good health.
• Strong written and verbal communication skills.
• Willingness to undergo two weeks of initial training plus on-the-job mentorship.

Responsibilities

• Visit individuals in their homes to install tagging equipment.
• Work alone or alongside a Monitoring Support Officer.
• Build confidence in you and the justice system.
• Contribute to community reintegration.
• Adapt to changing circumstances within the role.

Skills

Strong written and verbal communication skills

Ability to build relationships

Reasonably fit and in good health

Job description

Overview

Working as an Electronic Monitoring Field Officer for our Electronic Monitoring Service is a role that combines responsibility with the opportunity to positively impact communities. You will visit individuals in their homes to install tagging equipment and may work alone or with a Monitoring Support Officer. Each interaction helps build trust in you and the justice system, contributing to public safety and supporting the reintegration of ex-prisoners into the community.

Every day is different, offering varied opportunities to make a difference.

Responsibilities

• Visit individuals in their homes to install tagging equipment.
• Work alone or alongside a Monitoring Support Officer.
• Build confidence in you and the justice system with those you meet.
• Contribute to reducing pressure on the prison system and support community reintegration.
• Adapt to changing circumstances as part of a varied daily schedule.

What you need to do the job

Our current Electronic Monitoring Field Officers come from diverse backgrounds. What matters is your commitment to making a difference. You will learn during a two-week initial training course and through shadowing and mentorship from experienced colleagues. You must have a current valid UK driver’s license, be reasonably fit, and have strong written and verbal communication skills to build relationships and rapport with individuals you meet.

Qualifications and Requirements

• Current valid UK driver’s license.
• Reasonably fit and in good health.
• Strong written and verbal communication skills.
• Willingness to undergo two weeks of initial training plus on-the-job mentorship.

Additional Information

• All offers of employment are subject to Baseline Personnel Standard Security vetting (including right to work/identity checks, a basic criminal record check, and verification of the last 3 years of employment or academic activity).
• Disability Confident: A Disability Confident employer will generally offer an interview to applicants who declare a disability and meet the minimum criteria for the job.

Benefits

• Base Salary of £26,031 per annum
• Company Car (includes personal use)
• Pension (matched up to 6%), life insurance; 20 days annual leave (rising to 25 after 7 years’ service) plus Bank Holidays
• Continuous training and development opportunities
• A range of health and wellbeing benefits (Employee Assistance Programme, MIND, Simply Health Care, Dental Plans, and more)
• Discounts and exclusive deals across various sectors
• A supportive team and culture focused on diversity and inclusion

Work Schedule

We operate year-round with shifts covering day times, weekends, and bank holidays. The contractual working week is an average of 37.5 hours, with a rolling rota including weekends. Evening shifts typically run from 5pm to 1am. Flexibility is required as start and finish times may vary, with advance notice of a rota (approximately 10 weeks in advance) to enable meaningful time off.