Field Officer - Electronic Monitoring

Serco Limited; Bristol; On-site; GBP 26,000 - 30,000; Full time

Job summary

A reputable service company in Bristol is seeking a Field Officer to engage with individuals through home visits, installing tagging equipment and ensuring community safety. This role offers essential training, a supportive team culture, and various benefits including a company car and pension. If you're committed to making a difference, apply now.

Benefits

Base Salary of £26,031 per annum

Company Car (includes personal use)

Pension (matched up to 6%)

20 days annual leave (rising to 25 after 7 years)

Continuous training and development opportunities

Health and wellbeing benefits

Discounts and exclusive deals

Qualifications

• Current valid UK driver’s license is essential.
• Must be able to build relationships and rapport with individuals.

Responsibilities

• Visit individuals at home to install tagging equipment.
• Build trust and reassure individuals about their safety.
• Work alone or with a Monitoring Support Officer.

Skills

Good written and verbal communication skills

Commitment to making a difference

Reasonable fitness

Job description

Overview

Serco Limited
Location: Bristol

Caring. Compassionate. Resilient. Sound like you? You could be a Field Officer for Serco, using these key strengths to make a positive difference for people during a difficult time in their lives. Working as an Electronic Monitoring Field Officer for our Electronic Monitoring Service is more than just a job; it’s the chance to be a part of something great, where your contributions are valued and you can positively impact the communities we serve every day.

Benefits

• Base Salary of £26,031 per annum
• Company Car (includes personal use)
• Pension (matched up to 6%), life insurance; 20 days annual leave (rising to 25 after 7 years’ service) plus Bank Holidays
• Continuous training & development opportunities
• A range of benefits to support health and wellbeing (Employee Assistance Programme, MIND, Simply Health Care and Dental Plans and more)
• Access to discounts and exclusive deals (Merlin Attractions, Mobile Phone discounts, Cinema, Leisure, Retail and Hospitality discounts and more)
• A supportive team & culture with a commitment to diversity and inclusion

Work pattern

We operate year-round, with a range of shifts including daytimes, weekends, and bank holidays. Contractual working week is an average of 37.5 hours per week on a rolling rota (including weekends). Evening shifts typically run 5pm–1am. There may be occasions when you are required to start earlier or finish later. The rota is provided approximately 10 weeks in advance to help you plan meaningful time off.

Responsibilities

On a day-to-day basis, you’ll visit individuals in their homes to install tagging equipment. You’ll work alone or with a Monitoring Support Officer. You’ll build trust with individuals and reassure them of their safety and the safety of the public. Each successful case helps reduce pressure on the prison system and supports ex-prisoners to rejoin their communities. Every day and every individual are different, offering variety and opportunity.

You’ll receive 3 weeks of training and be accompanied by an experienced Officer/Mentor on the road until you’re comfortable in your role.

Qualifications and requirements

Due to genuine occupational requirements and contractual obligations, applications from female candidates are particularly welcome for this role, in line with the Equality Act 2010.

What you need to do the job: Our current Electronic Monitoring Field Officers come from diverse backgrounds. What you’ve done before isn’t the key; your commitment to making a difference is. You will learn during the 2-week initial training course and through shadowing & mentorship from experienced colleagues. A current valid UK driver’s license, reasonable fitness, and good written and verbal communication skills are essential for building relationships and rapport with individuals you meet.

Additional information

All offers of employment are subject to Baseline Personnel Standard Security vetting (including right to work/identity checks, a basic criminal record check, and verification of the last 3 years of employment or academic activity).

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