Field Care Supervisor

Dendera Care; Greater London; On-site; GBP 22,000 - 25,000; Full time

Job summary

A leading care provider in Greater London is seeking a motivated Field Care Supervisor to ensure the delivery of safe, high-quality care. This role offers flexible working hours and includes both field work and office support. Responsibilities include conducting assessments, updating risk assessments, and monitoring service quality. Ideal candidates will have a proactive attitude, and while prior experience is welcomed, it is not essential. A competitive salary of £22,000 – £25,000 is offered for this full-time position.

Benefits

Flexible working hours

Mileage and parking included

Full training provided

Supportive team with opportunities for growth

Qualifications

• Proactive attitude is key for success in this role.
• Experience in a care role is welcomed but not essential.
• Advanced level of English is required.

Responsibilities

• Conduct assessments for new care packages.
• Update and complete risk assessments as needed.
• Report changes in service users' needs promptly.
• Monitor care quality and service-user satisfaction.
• Ensure documentation is accurate and compliant.
• Provide regular updates to the Operations Team.
• Attend Local Authority reviews and document outcomes.
• Conduct spot checks on care workers.
• Handle complaints, concerns, and queries professionally.

Skills

Proactive attitude

Communication skills

Ability to work in a team

Problem-solving skills

Job description

FIELD CARE SUPERVISOR. We are looking for a motivated and proactive Field Care Supervisor to join our team. This role involves both field work and office‑based support, ensuring the delivery of safe, high‑quality care.

What We Offer

• Flexible working hours
• Mileage and parking included
• Full training provided
• Supportive team with opportunities for growth

Experience

Similar experience is welcomed but not essential. The right proactive attitude is what matters most.

Key Responsibilities

• Carry out assessments for new care packages
• Complete and update risk assessments as required (6‑monthly for double‑handed packages; annually or as needed for all others)
• Report any changes in service users’ needs to the Care Coordination Team promptly
• Monitor service‑user satisfaction and care quality
• Ensure all documentation in service users’ homes is accurate and compliant
• Keep written reports and admin fully up to date for Operations Management sign‑off
• Work closely with the Senior Care Coordinator/Operations Team and provide regular field updates
• Attend Local Authority reviews and record all outcomes
• Conduct spot checks on care workers during visits to ensure high standards
• Respond professionally to complaints, concerns, and queries

Position Details

• Experience: Not required
• Languages: English – Advanced
• Employment: Full-time
• Salary: £22,000 – £25,000 yearly
• Starting time: Immediate start!

About Dendera Care

We at Dendera Care endeavour to provide care that ensures the centrality of compassion and the elevation of all our services users dignity, happiness and liberty in the comfort of their homes.