Experienced Medical Receptionist

HARLESTON MEDICAL PRACTICE; Harleston; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in Harleston is seeking a Medical Receptionist. You will greet patients, schedule appointments, and maintain medical records. Candidates should have prior experience, strong communication skills, and proficiency in MS Office. This role requires organizational skills and attention to detail. Join our dedicated team to help deliver high-quality patient care.

Qualifications

• Proven experience as a Medical Receptionist or similar role.
• Knowledge of medical terminology.
• Ability to multitask and work effectively in a team environment.

Responsibilities

• Greet patients and visitors in a courteous and professional manner.
• Schedule patient appointments and follow-up visits.
• Collaborate with medical staff to ensure smooth patient flow.

Skills

Communication skills

Interpersonal skills

Organizational skills

Attention to detail

Education

GCSE Grade C Mathematics and English (or equivalent)

Tools

MS Office

Electronic medical records systems

Job description

Main duties of the job

• Greet patients and visitors in a courteous and professional manner
• Schedule patient appointments and follow-up visits
• Answer phone calls, respond to inquiries, and direct calls to appropriate personnel
• Maintain electronic medical records and ensure accuracy of patient data
• Assist with administrative tasks such as filing and scanning documents
• Collaborate with medical staff to ensure smooth patient flow and excellent service delivery

Requirements

• Proven experience as a Medical Receptionist or similar role
• Strong communication and interpersonal skills
• Proficiency in MS Office and electronic medical records systems
• Knowledge of medical terminology
• Excellent organizational skills and attention to detail

About us

The practice team aims to deliver high quality patiehnt care in an effefient, caring way with the utmost regard to dignity, respect and confidentiality

Job responsibilities

• Greet patients and visitors in a courteous and professional manner
• Schedule patient appointments and follow-up visits
• Answer phone calls, respond to inquiries, and direct calls to appropriate personnel
• Maintain electronic medical records and ensure accuracy of patient data
• Assist with administrative tasks such as filing and scanning documents
• Collaborate with medical staff to ensure smooth patient flow and excellent service delivery

Requirements

• Proven experience as a Medical Receptionist or similar role
• Strong communication and interpersonal skills
• Proficiency in MS Office and electronic medical records systems
• Knowledge of medical terminology
• Excellent organizational skills and attention to detail

Person Specification

Experience

• Ability to multitask and work effectively in a team environment
• Clear understanding of confidentiality relevant to role
• Clear understanding of Infection Prevention and Control Measures relevant to the role

Qualifications

• GCSE Grade C Mathematics and English (or equivalent)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.