Exams Administrator

University of Exeter; Exeter; On-site; GBP 22,000 - 30,000; Full time

Job summary

A well-respected higher education institution in the UK is seeking an Examination Support Assistant to facilitate the University examinations process. This full-time role, covering maternity leave until July 2026, involves coordinating online examinations, scheduling, and supporting the Examination Team. The successful candidate will have excellent organizational and customer service skills, working collaboratively with academic staff to ensure effective examination delivery and contribute to a positive educational experience for students.

Benefits

39 days leave per year

Flexible working options

Discounts at leading retailers

Onsite gyms

Cycle to work scheme

Generous maternity and parental leave policies

Qualifications

• Experience in supporting examination or assessment processes.
• Ability to work collaboratively with academic staff and other services.
• Strong organizational skills to manage multiple tasks effectively.

Responsibilities

• Support the Examinations Team across various academic year timelines.
• Facilitate online examination processes and coordinate with academic staff.
• Manage scheduling and assist with examination delivery.

Skills

Excellent customer service skills

Collaborative work ethic

Experience with exam processes

Strong organizational skills

Job description

This new full-time post is available from March 2026 on a fixed term basis to cover maternity leave until July 2026.

Summary of the role

In collaboration with the academic Colleges, the Education and Student Support (ESS) Directorate provides all of the key administration and education support activities that underpin the student experience from Freshers’ Week to Graduation. Service divisions within ESS include Library and Culture Services, Wellbeing, Student Employability and Academic Success, Teaching Quality Assurance and Enhancement, and Education Services. This role sits within the Education Services area of responsibility.

All teams within Education Services are asked to work collaboratively and innovatively as “one team” across wide-ranging but interdependent operational delivery remits for which excellent customer service relies on all areas of responsibility to work together and ensure an excellent staff and student experience. Education Services teams include Timetabling, Examinations, Student Records, the Student Information Desk (SID), Community Liaison, International Transition and Student Support, Education Support (Hubs and alternative programmes), and Graduation.

Main purpose of the job

To support the University examinations process across the academic year as part of the Education and Student Support Examinations Team. This role facilitates the summative examination requirements of all taught programmes at all campuses, from receipt and processing of examination papers, assisting with exam scheduling, supervising Assessment Helpdesk support (invigilation), and supporting specific provision arrangements. This role will provide support as needed to all summative examination functions, which includes both the main exam periods of January, May and August, and mid‑term exam provision falling across the academic year. Since May 2020, all University of Exeter examinations have been deployed and delivered using online digital systems and staff in the examinations team are expected to help coordinate and manage the online examination process, working collaboratively with academic staff and several other University professional services teams to ensure successful online delivery of the examination process.

Please ensure you read the Job Description and Person Specification for full details of this role.

The University of Exeter

The University of Exeter is an equal opportunity employer. We are officially recognised as a Disability Confident employer and an Athena Swan accredited institution. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented in the workforce.

Benefits

• 39 days leave per year
• options for flexible working
• numerous discounts at leading retailers
• onsite gyms on all of our campus’ and a cycle to work scheme
• sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to 6 weeks full pay) and a Fertility Treatment Policy
• stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

Further information

Please contact Dominic Brendell, [e-mail]

Applications should be made via our website. For more information and to apply online please go to www.exeter.ac.uk/jobs Please quote reference number Q88637 in any correspondence.