Employee Relations Partner - Leisure

Flow Sports Personnel Ltd; Hemel Hempstead; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dynamic recruitment firm is seeking an Employee Relations Partner based in Hemel Hempstead. The role involves managing ER cases, ensuring compliance with UK employment laws, and driving the people strategy across departments. Ideal candidates will have extensive ER experience, excellent communication skills, and the ability to navigate a fast-paced work environment.

Qualifications

• Multiple years of experience managing ER cases.
• Good understanding of employment law.
• Self-motivated with excellent time management skills.

Responsibilities

• Manage/support ER cases fairly and consistently.
• Oversee and coach on grievance and disciplinary processes.
• Provide ER training when required.

Skills

Employee Relations management

Knowledge of UK employment law

Excellent communication skills

Time management

Interpersonal skills

Job description

Overview

Are you a confident communicator who can influence and build trust at all levels? Do you have proven experience in an ER role, with strong knowledge of UK employment law and best practise? Are you looking for a working culture that is fast-paced, people-focused and fun?

We are looking to recruit an Employee Relations Partner who is responsible for managing and coordinating employee relations cases, ensuring that all cases are supported in a timely, effective, and efficient way and in accordance with our policies and procedures, current legislation, and best practice. You will be responsible for driving and implementing the people strategy across each department.

The role is in person, based at our clients Hemel Hempstead office.

Responsibilities

• Manage/support ER cases for the group, ensuring they are dealt with fairly and consistently, avoiding them leading to employment tribunal
• Oversee, review, and coach on employee grievance and disciplinary processes at centre level
• Provide Employee Relations training where required
• Receive, evaluate, and respond appropriately to employee concerns
• Support change management initiative including employee consultations
• Ensure any gross misconduct disciplinary meetings and management grievance hearings are supported by a member of the People Team as required
• Prepare invite and outcome letters for ER cases
• Work with People Partners to ensure they are up to date on employee relations issues in their areas
• Prepare and communicate reports and insights into ER trends and common themes to the People Director
• Ensure employment policies and practices comply with relevant employment regulations
• Collate information required for subject data access requests and manage the communication with the individual
• Commit to meeting internal service level agreements for ER response times and case management
• Collaborate with legal support on any high-risk cases
• Manage benefits, ensuring regulatory compliance and cost efficiency
• Work closely with the payroll team to support when required

Qualifications

• To be successful, you'll have:
• Multiple years experience of managing ER cases
• Good understanding of employment law
• ER professional with a clear understanding of a broad range of HR
• Excellent time management skills: you must be self-motivated and can prioritise own workload
• Ability to work in a fast-paced environment managing multiple tasks
• Excellent attention to detail
• Good interpersonal skills along with flexibility and the ability to manage multiple and complex tasks
• Excellent relationship, communication and rapport building ability with team members at all levels of the organisation