Duty Manager: Lead a Dynamic Gym Team & Member Experience

JD Gyms; Gloucester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading fitness company in Gloucester is seeking a Duty Manager to lead the team and ensure high standards of member service. You will manage daily operations, enhance customer experiences, and foster a positive community atmosphere. The ideal candidate has experience in customer-facing roles, is passionate about fitness, and possesses strong leadership skills. This role offers competitive salary, free gym membership, and career growth opportunities within the company.

Benefits

Competitive salary

Free JD Gyms membership

Company pension scheme

Staff training and career development opportunities

Qualifications

• Experience in a customer-facing role (fitness, leisure, or hospitality preferred).
• Strong people skills and a passion for fitness.
• Confidence to lead a team and make decisions on shift.

Responsibilities

• Lead the team during your shift and ensure smooth operations.
• Deliver exceptional member service and foster a community-driven atmosphere.
• Carry out health & safety checks and cleanliness audits.

Skills

Customer service skills

Team leadership

Organizational skills

Calmness under pressure

Passion for fitness

Education

Level 2 Gym Instructor qualification

Job description

A leading fitness company in Gloucester is seeking a Duty Manager to lead the team and ensure high standards of member service. You will manage daily operations, enhance customer experiences, and foster a positive community atmosphere. The ideal candidate has experience in customer-facing roles, is passionate about fitness, and possesses strong leadership skills. This role offers competitive salary, free gym membership, and career growth opportunities within the company.