Duty Manager

Premier Inn; Ewell; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain in Chessington is seeking a Duty Manager to lead their team and ensure a welcoming and safe environment for guests. Candidates should have proven leadership skills, preferably from a retail background, and a passion for delivering exceptional customer service. The role offers a competitive pay rate with guaranteed hours and career development opportunities.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Discounts on multiple services

Qualifications

• Proven leadership skills in a retail or similar environment.
• Ability to deliver outstanding customer experiences.
• Experience in managing health & safety standards.

Responsibilities

• Manage a reliable, high-performing team at the hotel.
• Ensure smooth running of hotel operations.
• Create an exceptional guest experience.

Skills

Leadership

Excellent communication

Organisational skills

Customer experience management

Job description

Overview

Duty Manager - Chessington Premier Inn

Come and be a Duty Manager at Premier Inn in Chessington. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others. Immediate start – with all leadership experience relevant.

PAY RATE: Up to £13.86 per hour

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS: 35 hours a week – guaranteed hours to help you plan your week around!

LOCATION: Leatherhead Road, Chessington, Surrey KT9 2NE

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Chessington Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.