Duty Manager

Premier Inn; Cambridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A renowned hotel brand in Cambridge is seeking a Duty Manager to lead a team, ensuring exceptional service and smooth hotel operations. Candidates should have leadership experience from retail or similar environments. The position offers a permanent contract with guaranteed hours and various employee benefits, including discounts and training opportunities.

Benefits

Training and support

Discounts on hotel stays and meals

Pension and savings schemes

Additional discounts on various services

Qualifications

• Experience in retail or similar roles leading teams.
• Proven ability to deliver outstanding customer service.
• Skills to inspire and manage a high-performing team.

Responsibilities

• Manage hotel operations with a focus on customer experience.
• Oversee health & safety standards.
• Lead the team to ensure exceptional service.

Skills

Leadership

Customer service

Communication

Organizational skills

Job description

Duty Manager - Cambridge East (Newmarket Road) Premier Inn

Come and be a Duty Manager at Premier Inn in Cambridge East (Newmarket Road).

Lead our dream team to ensure every aspect of our renowned hotel experience is welcoming, safe, and exceptional.

If you have experience in retail or other roles where you've successfully led people, this role is a perfect next step in your management career.

We’re seeking a dedicated professional who knows how to deliver outstanding customer service and has the skills to inspire others.

Immediate start – relevant leadership experience required.

PAY RATE:
Up to £13.36 per hour

CONTRACT TYPE:
Permanent – we do not offer zero hours contracts!

HOURS:
32 hours a week across 4 days, including evenings and weekends, with guaranteed hours to help you plan your week.

LOCATION:
Premier Inn Cambridge East (Newmarket Road)
Newmarket Road, Cambridge, Cambridgeshire, CB1 3EP

Why you’ll love it here:

• Training and support: From day one, you'll receive a warm welcome and learn our simple administration system to make your job easier. There’s also a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and savings schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Benefits include discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Cambridge East (Newmarket Road) Premier Inn as a Duty Manager. Your proven leadership skills will be used to manage a reliable, high-performing team ensuring smooth hotel operations. If you have led a team in retail or similar environments, you’ll leverage your experience, excellent communication, and organizational skills to oversee health & safety standards and create an exceptional guest experience.