Disrepair Supervisor

Essential Employment; Bristol; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading employment agency in Bristol is seeking a Disrepair Supervisor to manage a team focused on disrepair claims. In this temporary position, you’ll provide expert advice and oversee case progression, ensuring high standards of customer satisfaction and timely repairs. Strong leadership skills and housing knowledge are essential for success. This role offers a competitive daily rate and requires a minimum of 50% office presence.

Qualifications

• Experience managing teams in housing or property management is essential.
• Understanding of housing law, FOIs, and litigation processes.
• Strong communication and organizational skills.

Responsibilities

• Lead a team managing disrepair claims efficiently.
• Provide expert housing-related technical advice.
• Supervise administrative processes for claims.

Skills

Leadership

Technical housing knowledge

Customer satisfaction focus

Quality assurance

Job description

Overview

Disrepair Supervisor needed in Bristol

The rate is £271.57 per day PAYE

This is a temporary role

The reference number is: 5273232

Responsibilities

• Lead a team of approximately 15 case handlers managing disrepair claims across owned housing stock. They will be ensuring responsive repairs are delivered to a high standard, on time, and within budget.
• Provide expert technical advice on housing matters including FOIs, SARs, EIRs, Ombudsman reports, and litigation claims, acting as an expert witness in court when required.
• With a strong focus on quality, customer satisfaction, and value for money, supervise administrative staff, oversee case progression from claim to completion, and contribute to a collaborative, hybrid working environment with a minimum of 50% office presence.

How to apply

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [e-mail] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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