Digital Project Delivery / Client Manager

ecce; Otford; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A creative software and web solutions firm in Otford is looking for a project manager to oversee project tasks and foster client relationships. The candidate should possess excellent communication skills and experience managing projects over £50,000. This hybrid role offers flexibility with occasional in-person meetings and various employee perks including professional development and social outings.

Benefits

Fully remote or hybrid work option

Professional development opportunities

Use of a London club for meetings

Regular staff social outings

Early finish on Fridays at 4 pm

High-quality equipment provided

Qualifications

• Enviable communication skills in both written and spoken forms.
• Ability to manage projects on time and within budget.
• Experience with managing projects valued over £50,000.
• Ability to scope projects accurately.
• Strong scheduling and timekeeping skills.
• Detail-oriented with a knack for identifying challenges.

Responsibilities

• Manage day-to-day tasks including prioritization and scheduling.
• Communicate with clients for project briefs and updates.
• Build positive relationships with customers and suppliers.
• Administer projects, including reporting and maintaining policies.
• Maintain communication with stakeholders through various channels.
• Report directly to the CEO and management team.

Skills

Communication skills

Project management

Attention to detail

Timekeeping

Problem-solving

Ability to work autonomously

Agile methodology

Waterfall methodology

Job description

We’re an award-winning software and e-commerce development business based in Otford, Sevenoaks, Kent - just 30 minutes south of London. For the past 22 years, we’ve been working alongside global and not-so global businesses to build innovative & creative software and web solutions for various sectors & verticals. These include The NHS, Sennheiser and even Coldplay.

But enough about us... let’s talk about you.

We are looking for a dynamic, energetic and confident person to join our fast-growing team. You will obviously love the fast-paced organised chaos that is agency life - so agency experience would be necessary. You’ll most likely have a flair for making friends, communicating (listening & sharing) amazing ideas and amateur dramatics (maybe) would be handy, as you will be dealing on a daily basis with both clients and the in-house teams of developers.

The role

• Managing the day-to-day tasks including project prioritisation, resource planning, scheduling, problem-solving, copywriting, proof-reading and version control
• Communicating with clients and internal teams receiving new project briefs and progressing existing projects to completion ensuring deadlines are met, according to the client brief and budgets
• Building positive working relationships with both customers & suppliers
• Managing the administration of projects including opening, updating and closing projects, general reporting (forecasts & work-in-progress / pipeline documents) and maintaining company policies and processes
• Maintaining regular communication with all stakeholders via a mix of face-to-face meetings, emails, telephone calls or online calls
• Reporting directly to the CEO and management team

The role is a hybrid one - we'll be asking you to work primarily from home with the occasional team and customer meetings either in our studio, at their premises or in London.

Skills we’d love to see

• Enviable communication skills - both written & spoken
• Have the ability to manage the team and deliver projects on time and within budget - even better beating it
• Have a track record in effortlessly manage projects over £50,000 in value, for domestic and international clients, together with having an uncanny talent for knowing the project status at any given time
• Manage our / your projects the way you find most efficient - agile / waterfall .. after all you’re the project manager
• Scope is your bible. Risks & change requests are handled with minimal impact to the business you have
• Super-human timekeeping talents (scheduling diaries / projects / deadlines)
• A ridiculous level of attention to detail (it’s the small things)
• See challenges rather than problems
• The ability to work autonomously & in a close-knit team
• Proud of being a geek - not just understanding digital - but living it
• A great sense of humour

What you get in return...

• It’s a either a hybrid or fully remote role
• Building cool stuff with some of the cleverest guys around
• Use of a swanky London club for meetings / hot desking.
• Continuing professional development
• Attend development related conferences and training courses
• Decent coffee (We don’t do instant here)
• Regular staff social outings
• An early escape every Friday, finishing at 4 pm
• Shiny Apple equipment to use
• BBQ’s - enough said...