Diabetes Education Assistant | West London NHS Trust

West London Mental Health Trust; City Of London; On-site; GBP 25,000 - 31,000; Part time

Job summary

A healthcare organization in London seeks a part-time Diabetes Educator Facilitator. The role involves delivering the X-PERT education program to adults with type 2 diabetes, demonstrating strong teaching skills, and adapting to diverse communication needs. The successful candidate will work 18 hours per week, with some evening and weekend shifts required. Join a dedicated team committed to high-quality, compassionate care.

Qualifications

• Interest in health and wellbeing/nutrition.
• Ability to work with initiative and adapt to service needs.

Responsibilities

• Assist in delivery of the X-PERT programme to patients.
• Support training and education for healthcare professionals.
• Provide administrative support for the HCDS team.
• Deliver structured education programs in South Asian dialects.

Skills

Strong teaching skills

Excellent interpersonal abilities

Communication skills

Organisational capabilities

Initiative

Job description

Overview

You will be part of the Dietetics Team within the Hounslow Community Diabetes Service (HCDS) delivering the award-winning structured education programme X-PERT to adults referred with type 2 diabetes in the London Borough of Hounslow. This will include teaching in group sessions, face-to-face sessions and via virtual platforms.

Hounslow has a diverse population, and you will also support delivering the structured group education programmes in the South Asian dialects (Hindi, Urdu or Punjabi) using your own language skills or interpreter services.

Role and hours

The part-time Band 4 Diabetes Educator Facilitator post would be suitable for an individual with an interest in health and wellbeing/nutrition. The successful candidate will demonstrate strong teaching skills, excellent interpersonal, communication and organisational capabilities and the ability to use their own initiative. The post holder will work 18 hours per week to suit service needs. Some evenings and weekend shifts may be required.

Responsibilities

• Assist in the delivery of X-PERT to patients in group settings, including travel to venues across the borough of Hounslow.
• Support delivery of training and education to other healthcare professionals and at public engagement events.
• Provide administrative support for the HCDS team to meet service needs.
• Contribute to delivering structured education programmes in South Asian dialects as needed, using language skills or interpreter services.

Qualifications and skills

• Interest in health and wellbeing/nutrition.
• Strong teaching skills and excellent interpersonal, communication and organisational abilities.
• Ability to work with initiative and adapt to service needs.

About the employer

West London NHS Trust values are embedded in the HCDS, and the aim is to provide high-quality, compassionate care. The Trust is diverse and delivers a range of mental health, physical health and community services. It employs over 5,000 staff, with a diverse workforce profile.

Application information

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached. The person specification outlines the criteria against which your application form will be assessed.

Expiry

This advert closes on Friday 10 Oct 2025.