Deputy Retail Manager

Baxterstorey; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading catering company is seeking a Deputy Retail Manager in Greater London. You will be responsible for developing effective teams, managing budgets, and ensuring compliance with food safety standards. The ideal candidate has strong presentation, organizational, and communication skills with a passion for food and service. Join us to create memorable dining experiences that fuel young minds and support our commitment to diversity and inclusion.

Qualifications

• Proven experience as a Deputy Retail Manager or similar in a high-volume environment.
• Ability to manage, train, and support a team.
• Financially astute, capable of maintaining budgets.

Responsibilities

• Develop strong relationships with school representatives.
• Prepare and manage the catering budget effectively.
• Ensure compliance with food safety regulations.

Skills

Presentation skills

Organizational skills

Communication skills

Analytical skills

Coaching skills

Strategic thinking

Job description

As a Deputy Retail Manager your focus is to work closely with your teams to develop a great work relationship and together to provide the best customer service.

As well as having an excellent presentation, organisational and communication skills, you will be able to demonstrate a real passion for food & service and possess bags of enthusiasm.

Collaborate with the back of house team to help develop well-balanced and nutritious menus that cater to diverse dietary requirements and preferences.

Prepare and manage the catering budget, ensuring cost-effective operations while maintaining quality standards.

Establish strong relationships with school Bursars, Head Teachers and faculty.

Recruit, train, supervise and motivate catering staff.

Ensure compliance with food safety regulations, hygiene standards, and quality control protocols.

Identify opportunities for growth, innovation and improvement in menu offerings, service delivery and operational efficiency.

Maintain strict adherence to health and safety regulations, ensuring a clean and organised retail environment. We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don't meet all requirements, we'd like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'.

If you are passionate about creating delicious dining experiences that fuel young minds and ignite taste buds, then this is the perfect opportunity to bring your expertise to our table.

Qualifications

• Proven experience as a Deputy Retail Manager/Deputy General Manager/Assistant Manager in a high-volume, quality-focused environment, preferably contract catering.
• You can demonstrate that managing, training, and supporting a team has been an important part of your career to date.
• Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance.
• Excellent coaching, delegation and influencing skills.
• Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to thrive under pressure.
• Ability to multitask, prioritise responsibilities, and adapt to changing circumstances in a fast-paced environment.
• Meticulous organisational abilities and a high attention to detail
• Empathetic, clear and highly effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution-oriented perspective.
• Excellent strategic thinking and critical reasoning skills

Additional Information

• For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
• We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
• Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.