Deputy Restaurant Manager — Flexible Hours & Great Service

British Garden Centres; Tenbury Wells, Burford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A family-run hospitality group in Tenbury Wells is looking for an experienced Deputy Restaurant Manager to oversee day-to-day operations and promote excellent customer service. The role requires strong leadership and communication skills to manage staff and handle escalated queries. Candidates are expected to have experience in a busy hospitality environment, be flexible with working hours, and possess basic food hygiene certification. The position offers 50% meal discounts and a supportive work atmosphere.

Benefits

50% meal discount at any BGC restaurant

20% discount at any BGC store

Negotiable pay based on skills and experience

Working in an established business with growth potential

Qualifications

• Experience as a Deputy Manager necessary.
• Thorough understanding of allergens and food safety.
• Must be friendly and confident for customer interaction.

Responsibilities

• Oversee staff and ensure smooth business operations.
• Handle escalated customer queries and grievances.
• Organize team schedules and manage employee performance.

Skills

Leadership qualities

Communication skills

Time management

Good IT skills

HACCP knowledge

Education

Level 2 basic food hygiene

Tools

Excel

Word

Social Media (Facebook)

Job description

A family-run hospitality group in Tenbury Wells is looking for an experienced Deputy Restaurant Manager to oversee day-to-day operations and promote excellent customer service. The role requires strong leadership and communication skills to manage staff and handle escalated queries. Candidates are expected to have experience in a busy hospitality environment, be flexible with working hours, and possess basic food hygiene certification. The position offers 50% meal discounts and a supportive work atmosphere.