Deputy Manager

ProCook; Watford; On-site; GBP 29,000 - 32,000; Full time

Job summary

A leading cookware brand is seeking a Deputy Manager for their Watford Store. This role involves engaging with customers, training staff, and supporting daily operations. The ideal candidate will have retail experience, strong sales skills, and a passion for providing excellent customer service. This position offers a salary of £29,000 - £32,000/year, along with various employee benefits including discounts and bonuses.

Benefits

Quarterly Bonus

40% colleague discount

Annual paid volunteering days

Learning & Development opportunities

Qualifications

• Experience in retail with strong sales skills.
• Natural leader with a positive attitude.
• Detail-oriented and comfortable with computers.

Responsibilities

• Brief the team on daily goals.
• Engage with customers and assist them.
• Train team on products and customer service.
• Maintain store standards and assist in general duties.

Skills

Customer service

Retail experience

Sales skills

Team leadership

Organisational skills

Job description

Cook Up Success as a Deputy Manager - ProCook Watford Store

Ready to stir up some excitement with the UK's fastest-growing quality cookware brand?

ProCook is on the hunt for a passionate and driven Deputy Manager to join our Watford Store team!

Your Recipe for Success:

As our Deputy Manager, you'll be the sous-chef to our Store Manager, helping to whip up a high-performing team and a delightful shopping experience.

A Typical Day at Work:

• Start by briefing your team on daily goals.
• Engage with customers and help them find the perfect products.
• Train your team on products and customer service.
• Maintain store standards and assist with general duties.
• End the day by preparing the store for tomorrow.

Daily Activities:

• Support daily store operations and ensure everything runs smoothly.
• Take charge in the Store Manager's absence.
• Create memorable shopping experiences that keep customers coming back.
• Train and inspire your team to be product experts and brand ambassadors.
• Maintain a spotless and inviting store layout.
• Keep an eye on costs and find ways to save without compromising quality.
• Ensure stock accuracy and report any issues.

Requirements

The Ideal Candidate:

• Loves engaging with customers and providing top-notch service.
• Possesses retail experience and demonstrates strong sales skills.
• Driven to meet targets and excel in a fast-paced environment.
• A natural leader with a positive attitude.
• Great at communicating and motivating a team.
• Detail-oriented and organised.
• Comfortable with computers and POS systems.

Benefits

Why You'll Love Working at ProCook:

• The salary is £29,000 - £32,000/year depending on experience.

• Quarterly Bonus based on sales targets.
• Be part of a fast-growing company.
• Join a friendly, close-knit team.
• Enhanced Maternity, Paternity and Adoption Leave.
• Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
• 2 x Annual paid volunteering days.
• Employee Assistance Programme.
• Friends and Family Referral Scheme
• 6.6 weeks per holiday year, including Bank Holidays + Earn more holidays as you grow with us.
• Learning & Development opportunities.
• Bike to Work scheme.

We Welcome Everyone:

ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds.

Join us in our mission to make every kitchen a ProCook kitchen. Apply now and let's create something extraordinary together!