DCA Administrative Assistant - Potters Bar

Nightingale Hammerson; Potters Bar; On-site; GBP 24,000; Full time

Job summary

A leading social care provider in Potters Bar seeks an organised and confident Administrative Assistant to support their DCA office. Responsibilities include managing files, producing reports, taking minutes, and ensuring smooth office operations. The ideal candidate should have strong administrative and IT skills, a friendly telephone manner, and the ability to work as part of a team. Competitive salary of £23,868 per year along with benefits such as holiday purchase scheme and paid DBS checks are offered.

Benefits

28 days holiday (incl. bank holidays)

Flexible holiday purchase scheme

Paid DBS check

Pension & Employee Assistance Programme

Career development & recognition schemes

Refer a Friend bonus (£250)

Qualifications

• Experience in administrative roles with strong multitasking abilities.
• Excellent communication and interpersonal skills.
• Ability to maintain confidentiality and adhere to company policies.

Responsibilities

• Provide vital admin support to supported living services.
• Manage files, produce reports, and handle calls.
• Organise filing systems and maintain accurate records.
• Liaise with various stakeholders and manage office operations.

Skills

Strong admin & IT skills

Friendly, professional telephone manner

Ability to stay organised and work as part of a team

Job description

Administrative Assistant – DCA Office (Potters Bar)

Annual Salary: £23,868.00
Hours: 37.5 per week
Location: Potters Bar

We’re looking for an organised, confident Administrative Assistant to join our busy DCA office in Potters Bar. You’ll provide vital admin support to our Supported Living services — from managing files and producing reports to handling calls, taking minutes, and keeping our office running smoothly.

What you’ll need:

• Strong admin & IT skills
• Friendly, professional telephone manner
• Ability to stay organised and work as part of a team

What we offer:

• 28 days holiday (incl. bank holidays)
• Flexible holiday purchase scheme
• Paid DBS check
• Pension & Employee Assistance Programme
• Career development & recognition schemes
• Refer a Friend bonus (£250)

Key Responsibilities

• General administration: word processing, data entry, reports, letters, photocopying, scanning, and uploading documents.
• Maintain and organise filing systems, records, and correspondence.
• Manage electronic file systems and oversee office operations.
• Take messages, arrange appointments, and follow up on queries.
• Attend and minute meetings as required.
• Produce the monthly staff newsletter.
• Liaise with managers, deputy managers, stakeholders, and other departments.
• Order stationery and clinicare supplies for services.
• Support with training, recruitment, financial procedures, and internal reporting.
• Ensure accurate record‑keeping and smooth administrative systems.
• Assist with ad hoc tasks and contribute to team‑building activities.
• Ensure confidentiality and compliance with company policies.

General Tasks

• Report any incident or accident to senior staff.
• Ensure that CareTech’s policy is positive.
• Participate in the organisation staff appraisal system.
• Accept training opportunities when they are identified.Ensure that all information is treated as confidential unless otherwise directed.
• Cover any other reasonable duties required by the Company.

The Organisation

CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injury within a range of settings including, supported living services, shared housing, residential services and outreach. We encourage people to take control of their lives – this could be finding employment, having an active social life, learning new skills or building self-confidence.

CareTech Community Services are proud to inform you that they are a “Disability Confident Leader”.

Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer.

Due to the high volume of applications we receive, we are unable to contact every applicant. We will be in touch 7-10 days after receipt of your CV if progressing your application to the next stage.

Salary / Benefits: From: £23,868 To: £23,868 per year