Data Protection and Information Management Coordinator

Karbon Homes; North East; Hybrid; GBP 32,000; Full time

Job summary

A leading housing association in North East England is seeking a Data Protection and Information Management Coordinator to deliver high-quality services. The ideal candidate will be skilled in data protection and management, with excellent team collaboration and interpersonal skills. This role provides flexibility, allowing for some homeworking. A competitive salary and benefits package are included.

Benefits

26 days annual leave

Birthday leave

Occupational pension

Health cash plan

Flexible benefits pot

Funding for qualifications

Qualifications

• Experienced in working with data/information or in a Data Protection/Information Management role.
• Skilled at managing confidential information with integrity and discretion.
• Highly attentive to detail and accuracy in all work.

Responsibilities

• Deliver high-quality Data Protection and Information Management service.
• Manage data breaches with integrity.
• Respond to information requests effectively.

Skills

Information Management

Data Protection

Microsoft Office (Word, Excel)

Team collaboration

Interpersonal communication

Attention to detail

Resilience under pressure

Education

GCSE level in English and Maths

Job description

Come and make a difference at Karbon as a Data Protection and Information Management Coordinator

We're seeking an approachable, confident, and resilient professional to join our Data Protection team. You'll work collaboratively with colleagues and independently using your initiative to champion data protection awareness and help deliver robust Data Protection and Information Management practices across the Karbon Group.

The Data Protection team is information-focused but places the Group's stakeholders at its core. We strive to provide requested information efficiently, manage data breaches with integrity, and deliver expert guidance on all aspects of Data Protection and Information Management whenever needed.

About the role

Working closely with fellow Coordinators and under the guidance of the Senior Coordinator, you'll play a pivotal role in delivering a high-quality Data Protection and Information Management service across the Group, ensuring exceptional support for all stakeholders.

No two days are the same in Data Protection. It's a fast-paced, dynamic environment with competing priorities and unexpected challenges that will keep you engaged and motivated.

On any given day, you could be juggling multiple priorities—responding to information requests, managing data breaches with integrity, and providing expert advice on Data Protection queries—all while ensuring compliance and championing best practice.

About you

• Experienced in working with data/information or in a Data Protection/Information Management role.
• Skilled at managing confidential information with integrity and discretion.
• A strong team player who collaborates effectively and supports others.
• Educated to at least GCSE level (or equivalent) in English and Maths.
• Competent in Microsoft Office applications, especially Word and Excel.
• Able to work independently, use sound judgement, and take ownership of tasks.
• Highly attentive to detail and accuracy in all work.
• Professional and impartial when investigating situations, applying fairness and transparency.
• Capable of managing risks and making balanced decisions.
• Possesses good written, presentation, and interpersonal communication skills.
• Demonstrates resilience under pressure and adapts to changing priorities.
• Transparent, open, and trustworthy, building strong relationships.

Working with us

You'll join our Data Protection team, overseen by the Senior Data Protection Business Partner, Jill Johnson, and managed by the Senior Data Protection and Information Management Coordinator, Julia Dunn.

For further information about the role, please contact Jill Johnson or Julia Dunn via Microsoft Teams or email: [e-mail]

Key details

• Data Protection and Information Management Coordinator - Permanent role
• Starting date: early March 2026
• 3 full days, 22.2 hours per week working Monday, Tuesday and Thursday
• Some homeworking and flexible working are available, with an expectation to participate in a rota that includes coverage until 5:00 pm.
• Salary is 31,208 per annum (pro rata)
• Location: Location can be agreed with successful candidate. We have offices at Gosforth, Newburn and Stanley, with some home working/flexible working available
• Some travel is likely to be required.

We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they're applying for.

The role you're applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks.

Why join us?

We offer a generous benefits package to support your wellbeing and development, including:

• 26 days annual leave (rising to 31 after 3 years)
• Birthday leave
• Occupational pension
• Health cash plan
• Flexible benefits pot
• Access to funding for qualifications, conferences, and learning events

Ready to apply?

If this sounds like the role for you, apply now via our website: https://www.karbonhomes.co.uk/careers/

We love seeing the real you in your application. It's fine to use AI tools for things like polishing grammar or improving formatting—but your CV and cover letter should still reflect your own skills, experience, and personality, so we do not accept applications that are fully generated by AI without your own input.

Important dates

Closing date for applications: Tuesday 16 December 2025

We may close the advert early if we receive a high volume of strong applications-so don't wait too long to apply!

Interview date: Monday 26 January 2026

Additional interviews may be held the afternoon of Tuesday 27 January 2026

We're inclusive

We're proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you'll be guaranteed an interview.

Need a reasonable adjustment to apply? Contact us at [e-mail]

A note for Recruitment Agencies

We're lucky to have a great Preferred Supplier List (PSL) in place, so we're not looking for additional agency support right now. Thanks for understanding—we've got this covered!