Data and Insight Analyst

Catch22; Manchester; Hybrid; GBP 30,000; Full time

Job summary

A community-focused organization in Manchester is looking for a Data Analyst to shape the future of victim services through innovative data collection and analysis. The role involves designing reporting tools and using predictive analytics to forecast service demands. Successful candidates should have strong analytical skills, experience in data roles, and effective communication abilities. This full-time position provides opportunities for significant professional development and collaboration with various stakeholders.

Benefits

Data training opportunities

Supportive work environment

Qualifications

• Understanding and implementing quality assurance for accurate results.
• Experience in a data analysis role is required.
• Ability to build strong professional relationships with stakeholders.

Responsibilities

• Design and develop data collection, analysis and reporting tools.
• Forecast and model future behaviours and service demands using predictive analytics.
• Support evidence and insight capability across the UK.
• Collaborate with stakeholders and build professional relationships.
• Contribute to data training and knowledge sharing.

Skills

Analytical processes

Communication skills

Education

Level 2 in English and Maths

Recognised higher qualification in a relevant field

Tools

VBA

SQL

DAX

Job description

Company Description

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. Our work builds a better society - one where everyone has good people around them, a purpose, and a good place to live. Read our latest Annual Review and Voice from the Frontline summary here.

In Justice, we work with young people and adults in custody and in the community, providing a range of services including offender management and resettlement, veterans in custody, victim services, gangs work and youth justice.

Catch22's Greater Manchester Victim Service (GMVS) Unit is an aspirational new centre of excellence expanding the Criminal Justice system. The GMVS strives to connect local public services and systems to ultimately bring the service to the victim.

Job Description

This is a newly created role for Catch22, and is an exciting opportunity to shape the future of our victim services through innovative collection and analysis of data. You'll work closely with our internal experts in the Evidence and Insight team to develop the reporting tools used to monitor service performance, and use frontline intelligence and real-world insight to help forecasting and predictive data modelling, which will subsequently be used by Catch22 and Greater Manchester Police to predict future behaviours and service demands.

Outside of the GMVS, you'll also play a key role in supporting the developing of Evidence & Insight capability across the UK, using your expertise and experience to influence changes to how we utilise the wealth of data available across the organisation and services delivered.

To support your own growth and development, you'll also have access to specific data training, such as DataCamp, Udemy or Coursera.

Responsibilities

— Design and develop data collection, analysis and reporting tools.

— Forecast and model future behaviours and service demands using predictive analytics.

— Support evidence and insight capability across the UK.

— Collaborate with stakeholders and build professional relationships.

— Contribute to data training and knowledge sharing.

Qualifications

Essential:

• Level 2 in English and Maths.
• Knowledge of analytical processes, using well established methodologies, and quality assurance to ensure accurate results.
• Experience in a data analysis role.
• Good communication and engagement skills, able to build good professional relationships with a range of stakeholders.

Desirable:

• A recognised higher qualification in a relevant field.
• Strong understanding of VBA, SQL & DAX.

Additional Information

Those interested in applying for this opportunity should review the job description and person specification to find out more. If you have any questions about the role or recruitment process, please see our contact information on the Candidate Help Page. Please use reference REF3849Z in your message so that we can identify the opportunity.

When applying please be cautious over the answers you provide. If you select “NO” to the screening question regarding Right to Work in the UK, your application will automatically be closed.

Additional Requirements: The NPPV (non-police personnel vetting) check also requires that the post-holder has lived in the UK for the past 3 years with a few exceptions.

Contract: Permanent

Hours & work pattern: Full time, 37.5 hours per week.

Salary: £30,000

Location: You will spend 1-2 days per week in GMP HQ, Newton Heath. The remainder of your time will be split between remote working and supporting victims in the community.

Interview Process

The interviews will be face to face and there will be a technical task as part of the interview process.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised. Where a deadline is advertised, Catch22 reserves the right to withdraw the post from advertisement without notice.

Closing Date: 16:30 on 13th of February 2026. Catch22 reserves the right to withdraw the vacancy at any time, for any reason before the stated closing date.

Screening

Successful admission to post subject to enhanced DBS check, police vetting check, and employer Right To Work in the UK check. The post-holder must have right to work in the UK.

Catch22 does not currently provide a licence to sponsor visas but please see the register to see those that do.

To Apply

Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.

Use of AI (Artificial Intelligence) should not be used to exaggerate skills & experiences, create generic responses that are not unique to the individual, and for any assessments used by the Hiring Team to measure an individual's natural abilities.

Catch22’s Commitment to Opportunity & Progression

At Catch22 we are proud of our commitment in supporting people develop in their careers and progress in our organisation. In 2024, within our Justice Hub, we have 68% of those in management roles that originally joined Catch22 in the frontline workforce and some worked across a number of roles and Leadership positions before joining management. This allows us to have a highly experienced management group and provides development opportunities for those in our much valued front-line.

Catch22’s Commitment to Ban the Box

Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage. Please see our statement of commitment on hiring people with convictions for more information.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.