Data Centre Lead

Quanta Consultancy Services Ltd; City Of London; On-site; GBP 48,000 - 52,000; Full time

Job summary

A leading data centre operator in London is looking for a Data Centre Lead to oversee strategic objectives and manage operations. You will work closely with the technical team to ensure best practices and maintain a rigorous change management system. The ideal candidate will possess excellent communication skills, experience in team settings, and a capability to handle customer issues under pressure. This position offers a competitive salary of £48,000-£52,000.

Qualifications

• Demonstrated ability to plan and organize effectively.
• Proficiency in verbal and written communication.
• Ability to build strong relationships with customers.
• Capable of maintaining composure under pressure.
• Experience working collaboratively in a team environment.
• Aptitude for resolving customer issues in challenging situations.

Responsibilities

• Collaborate with senior management to set strategic objectives.
• Ensure best practices with the technical operations team.
• Act as a first line response engineer for site incidents.
• Manage change systems to maintain 100% uptime.
• Recommend operational improvements for the site.

Skills

Planning, organising and prioritising skills

Excellent verbal and written communication skills

Strong rapport and relationship building skills

Ability to work under pressure

Team player experience

Customer problem resolution

Job description

Overview

Data Centre Lead – London – Permanent - £48,000-£52,000

We are working with a European data centre operator that is rapidly expanding its footprint across the continent, focusing on edge computing infrastructure that brings digital services closer to end-users. This company is building a network of sustainable, low-latency data centres and currently has projects in Germany, France, the UK, the Netherlands, and Spain.

Responsibilities

• Work with the Data Centre Manager and the senior management to set strategic objectives for the property and manage the implementation.
• Work with the technical operations engineering team colleagues to ensure that best practice is being adopted and that a common approach is in place.
• Ensure that procedures are followed to remain competent to act as the first line response engineer in the event of a fault in the site plant or infrastructure to minimise the potential for outages and reduce the frequency of outages.
• Implement and manage a rigorous change management system to ensure 100% uptime is achieved across the facility.
• Identify and recommend operational improvements to be implemented on site.

Qualifications

• Planning, organising and prioritising skills
• Excellent verbal and written communication skills
• Strong rapport and relationship building skills with both internal and external customers.
• Ability to work under pressure and keep calm in a crisis
• Previous experience of working as a team player in a small team
• Experience of dealing with customer problems in difficult circumstances