Customer Service Executive — Pubs Support (Contract)

Stonegate Group; Metropolitan Borough of Solihull; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading pub company based in Solihull is looking for a Customer Service Executive to provide support to Managers and tenants in placing orders and addressing queries. This role is contract-based until June 2026 and focuses on developing service skills within the vibrant environment of the UK's largest pub operator. The company emphasizes wellbeing with comprehensive benefits and support for career development.

Benefits

25 days of annual leave plus bank holidays

Bonus Scheme

Discounted Private Medical Insurance

Exclusive discounts on Dental Insurance

Reward Card for discounts on food and drinks

Access to pay early

Wide range of high street discounts

Discounted gym membership

Qualifications

• Must have excellent communication skills.
• Experience working in a customer service environment is required.

Responsibilities

• Assist Managers, Tenants, and Publicans with placing orders.
• Support with various queries related to pubs.
• Help create a welcoming environment for team members.

Skills

Great communicator

Experience in customer service

Job description

A leading pub company based in Solihull is looking for a Customer Service Executive to provide support to Managers and tenants in placing orders and addressing queries. This role is contract-based until June 2026 and focuses on developing service skills within the vibrant environment of the UK's largest pub operator. The company emphasizes wellbeing with comprehensive benefits and support for career development.