Customer Service Assistant — Flexible Shifts & Training

Co-op Group; Tranent; On-site; GBP 10,000 - 40,000; Part time

Job summary

A well-known retail company is seeking Customer Team Members in Tranent, Scotland. The role involves delivering friendly service, supporting colleagues, and ensuring store safety. Ideal candidates must have a care for customer needs and strong people skills. This part-time position offers flexible shifts, competitive pay, and a range of benefits including discounts and paid training. Join us in building a community-focused team.

Benefits

30% discount on Co-op products

Pension scheme with up to 10% employer contributions

Access to a money-management app

31 days of holiday pro-rata

Virtual healthcare services

24/7 employee assistance service

Dedicated support for career progression

Cycle-to-work scheme

Qualifications

• Genuine care for the needs of customers and members.
• Ability to build positive relationships with customers and colleagues.
• Positive approach to change and problem solving.
• Flexibility to work various shifts.

Responsibilities

• Provide friendly and thoughtful service, putting customers first.
• Support store colleagues to solve problems for customers.
• Ensure store safety and legality, keeping shelves stocked.
• Introduce new products and services, sharing experiences.
• Get involved in local community activities.

Skills

Customer care

People skills

Problem solving

Flexibility

Job description

A well-known retail company is seeking Customer Team Members in Tranent, Scotland. The role involves delivering friendly service, supporting colleagues, and ensuring store safety. Ideal candidates must have a care for customer needs and strong people skills. This part-time position offers flexible shifts, competitive pay, and a range of benefits including discounts and paid training. Join us in building a community-focused team.