Customer Service Assistant - Fish and Chip Takeaway

George's Tradition; Ilkeston; On-site; GBP 40,000 - 60,000; Part time

Job summary

A beloved fast-paced fish and chip shop in Ilkeston seeks a part-time Customer Service Assistant. Join our friendly team, assist customers with their orders, and help maintain a clean working environment. Enthusiasm is key as full training will be provided, along with competitive pay of up to £12.21 per hour and various employee benefits. If you're ready to bring energy and positivity, apply to join our family!

Benefits

28 days holiday (pro-rata)

Career growth opportunities

Supportive culture

Star of the Month bonuses

Flexible shift patterns

Generous employee discounts

Pension scheme

Qualifications

• Enjoy working with people and thrive in customer-facing environments.
• No prior experience required, full training will be provided.
• Previous experience in catering or hospitality is a plus.

Responsibilities

• Provide a warm welcome to every customer.
• Assist customers with their orders efficiently.
• Maintain high cleanliness standards in work area.

Skills

Great communicator

Friendly demeanor

Enthusiasm

Eager to learn skills

Job description

Join The Team at George’s Tradition - A Beloved, Fast-Paced Fish and Chip Shop - As A Customer Service Assistant!

Customer Service Assistant

Location: Ilkeston
Position: Part-Time
Hourly Rate: Up to £12.21 per hour

It’s an exciting time to be part of George’s as we continue to grow and thrive, and we’re looking for enthusiastic, passionate Customer Service Assistants to join our vibrant team. If you’re someone who loves working with people, delivering exceptional service, and being part of a fast-paced, fun environment – we’d love to hear from you!

As a Customer Service Assistant at our award-winning takeaway site, you’ll be at the heart of our operation, providing top-notch service to our customers while helping to maintain a smooth-running environment.

About the Role

In this customer-focused role, you’ll:

• Provide a warm welcome to every customer, ensuring they feel valued and well cared for.
• Assist customers with their orders, ensuring they are fulfilled efficiently, accurately, and with a smile.
• Keep your work area clean, tidy, and organized, maintaining high standards of cleanliness throughout the shift.
• Wash, tidy, and put away pots, utensils, and other equipment as required.

We’re looking for individuals who bring energy, positivity, and passion to everything they do. No prior experience is required—full training will be provided. What matters most is your enthusiasm and willingness to grow with us!

About You

• You’re looking for part-time work that fits around your other commitments.
• You enjoy working with people and thrive in customer-facing environments.
• You’re a great communicator with a friendly, approachable demeanour.
• You’re always eager to learn new skills and improve your knowledge.
• You’re a cheerful, driven individual who loves to make people smile and go the extra mile for customers.
• Previous experience in a catering, hospitality, or pub/bar setting is a plus, but not essential as full training is given.

What We Offer

• Competitive hourly pay of up to £12.21 per hour.
• 28 days holiday (pro-rata) to help you recharge.
• Real opportunities for growth and career development in a fast-growing company.
• A supportive, family-like culture, where we celebrate success together and help each other thrive.
• Star of the Month, Christmas & Long Service Bonuses, to recognise loyalty and celebrate your milestones.
• Flexible shift patterns to support your work-life balance.
• Clear career progression opportunities to grow with us.
• Generous discounts across all our sites for our employees.
• Pension scheme to help you plan for your future.

At George’s, we’re always striving to raise our game and push ourselves to beat our personal best. We’re on the lookout for motivated, hardworking individuals who share our passion for success. If you’re ready to take on a challenge and be part of a team that values dedication and hard work, apply today and join our George’s family!