Customer Service Assistant

Chartwells; City of Edinburgh; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading food service provider in the UK is seeking a dedicated Customer Services Assistant on a zero-hour contract in Edinburgh. The role involves serving customers across various areas, basic food preparation, and maintaining cleanliness. The ideal candidate should have strong communication skills, a passion for catering, and a commitment to customer care. Competitive pay and great opportunities for growth are offered.

Benefits

Competitive pay

Opportunities for learning and development

Qualifications

• Confidently liaise with customers and colleagues.
• Work unsupervised and demonstrate self-motivation.
• Provide high levels of customer care.
• Perform manual cleaning duties effectively.
• Exhibit enthusiasm for catering environments.
• Maintain a positive attitude in all tasks.

Responsibilities

• Serve customers in various service areas including cafes and shops.
• Prepare basic food and maintain cleanliness.
• Stock food and beverage areas responsibly.
• Complete daily operational activities.
• Show flexibility in work approach and behaviors.

Skills

Good communication

Self-motivated

Customer care

Ability to undertake manual cleaning

Passion for catering

Positive attitude

Job description

We're currently recruiting a dedicated Customer Services Assistant - Zero Hours to help ensure the smooth running of the operations in Chartwells on a permanent casual basis, contracted to 0 hours per week.

Responsibilities

• Work across all our service areas of food delivery, café, bars, convenience shops, and accommodation to deliver a great service to our customers.
• Your duties will include serving customers in our restaurants, cafes and convenience shops, basic food preparation, cleaning and generally ensuring that our customer areas are ready to delight
• Taking responsibility for stocking food and beverage areas.
• Complete regular day to day activities as required to ensure a smooth operation.
• Take a flexible approach to work and always demonstrate the great behaviours to colleagues, customers and clients.

Qualifications

• A good communicator, able to confidently liaise with customers and colleagues
• Self-motivated and able to work unsupervised.
• Committed to high levels of customer care
• Able to undertake a range of manual cleaning duties
• An enthusiastic individual with a passion for working in a catering environment
• Positive and take pride in their work

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1109/94859001/52734994/WJ #SCOT #Independent

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!