Customer Service Assistant

Adore Recruitment; Bristol; On-site; GBP 26,000; Full time

Job summary

Ein innovatives Unternehmen in der Bauindustrie sucht einen engagierten Kundenservice-Assistenten für einen 12-monatigen befristeten Vertrag. In dieser spannenden Rolle unterstützen Sie das Verkaufsteam durch erstklassigen Kundenservice, die Bearbeitung von Bestellungen und die Lösung technischer Anfragen. Sie werden in einem dynamischen Umfeld arbeiten, in dem kein Tag dem anderen gleicht. Profitieren Sie von einem wettbewerbsfähigen Gehalt, 25 Tagen Urlaub und einem unterstützenden Team. Wenn Sie eine Leidenschaft für Kundenservice haben und in einem respektierten Unternehmen arbeiten möchten, ist dies die ideale Gelegenheit für Sie.

Benefits

25 Tage Jahresurlaub + Feiertage

Büroschließung während der Weihnachtszeit

Unterstützendes, kollaboratives Team

Qualifications

• Erfahrung im Kundenservice, Verwaltung oder Verkaufssupport.
• Idealerweise aus einem technischen oder baulichen Hintergrund.

Responsibilities

• Erstklassigen Kundenservice für das Verkaufsteam und Lieferanten bieten.
• Aufträge und Rechnungen genau und effizient bearbeiten.

Skills

Kundenservice

Verwaltung

Verkaufssupport

Microsoft Office (Excel, Word, Outlook)

NetSuite

Job description

Job Opportunity: Customer Service Assistant – 12-Month Fixed-Term Contract
Location: Avonmouth, Bristol
Salary: £26,000 per annum
Full-Time | Office-Based | Monday to Friday
Contract: 12-month temporary contract (maternity cover)

Are you passionate about delivering exceptional customer service and supporting sales teams? We’re looking for a proactive and organised Customer Service Assistant to join a growing business in the construction industry on a 12-month fixed-term contract to cover maternity leave.

About the Role
You’ll play a vital part in supporting the sales function, providing day-to-day administrative and technical support to ensure smooth operations. This is a fantastic opportunity to work in a fast-paced environment where no two days are the same.

Key Responsibilities
Provide first-class customer service to the salesforce, contractors, and suppliers

Process orders and invoices accurately and efficiently

Assist with technical queries and support sales enquiries

Liaise with team members to resolve order and stock-related queries

Support with delivery and haulage issues when they arise

Contribute to the effective delivery of new projects

Perform general administrative duties: data entry, scanning, filing

Ensure adherence to Health & Safety standards at all times

What We’re Looking For
Experience & Skills:

Previous experience in customer service, administration or sales support

Ideally from a construction, manufacturing, or technical background

Confident using Microsoft Office (Excel, Word, Outlook)

Experience using NetSuite is a plus

Personal Attributes:

Strong organisational and time management skills

Excellent verbal and written communication

Team player with a flexible, can-do attitude

Able to multitask and prioritise in a busy environment

What’s in It for You?
Competitive salary of £26,000

25 days annual leave + bank holidays

Office closure during Christmas

Supportive, collaborative team environment

Great experience with a respected name in the industry