Customer Service Advisor

Fashion & Retail Personnel; London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A high-street retailer in London is seeking a customer service advisor for a temporary position from October until February 2026. The role includes managing customer inquiries, sharing feedback, and completing admin tasks. Candidates should have experience in customer service and strong communication skills. The position offers a competitive salary paid weekly with benefits like paid holidays and a pension scheme.

Benefits

Competitive salary

Paid holiday

Pension scheme

Qualifications

• Previous experience working in a similar customer service role.
• Excellent customer service skills.
• Proactive and enthusiastic approach.

Responsibilities

• Managing customer service enquiries over the phone and e-mail.
• Sharing customer feedback with senior management.
• Ad-hoc admin tasks needed for the team.

Skills

Excellent customer service skills

Proactive approach

Enthusiastic approach

Tools

Zendesk

Job description

Overview

A new opportunity has arisen for a customer service advisor to join this high-street retailer on a temporary basis from October until February 2026. The company is a well-established business specialised in producing high-quality sportswear and outdoor apparel.

Responsibilities

• Managing customer service enquiries over the phone and e-mail.
• Sharing customer feedback with senior management.
• Ad-hoc admin tasks that are needed for the team.

Qualifications

• Previous experience working in a similar customer service role.
• Excellent customer service skills.
• Proactive and enthusiastic approach.
• Prior experience using Zendesk would be advantageous.

Details

As a temp, you will receive a competitive salary rate that is paid on a weekly basis as well as paid holiday and the opportunity to join a pension scheme. As this role is temporary, it is likely to be filled ASAP, so apply today to avoid missing out!