Customer Service Advisor

Connells Group; Bolton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading estate agency is seeking motivated Customer Service Advisors in Bolton to assist customers via telephone, book appointments, and handle queries. Candidates should have excellent communication skills and ideally some customer service experience. Join a fun, rewarding environment where internal progression is prioritized. This full-time, permanent role offers a chance to be part of a dedicated team in a vibrant workplace.

Qualifications

• Motivated and engaged to do a great job within a team.
• Outgoing personality and ability to talk to people over the telephone.

Responsibilities

• Handle phone calls to book appointments and arrange surveyor visits.
• Process valuation instructions and deal with customer queries.

Skills

Excellent communication skills

Customer service experience

Job description

Customer Service Advisor

• Employer CONNELLS SURVEY AND VALUATION
• Location Bolton
• Salary Competitive
• Closing date 17 Jan 2026
• Contract Permanent
• Hours Full time
• Sector Housing & development, Estate agent

Job Details

Customer Service Advisor

Do you have an outgoing personality? Do you like talking to people over the telephone? Would you like to work in a fun and rewarding environment? Do you want to work for a company where 90% of our progression is done internally? If the answer to these questions is yes, we may have the job for you! We are recruiting Customer Service Advisors to work in our busy central operations team, where you will be on the phone booking appointments, arranging surveyor visits or dealing with queries from customers, processing valuation instructions. For this role you need to have excellent communication skills, ideally you will have some customer service experience and are motivated and engaged to do a great job within a great team. People are our most important asset, and we are dedicated to ensuring ambitious, able individuals can progress in their careers with the company.

Please note we are shortlisting candidates and will contact you in the new year.