Customer Service Administrator

Honeycomb Jobs Limited; Belfast; On-site; GBP 25,000 - 28,000; Full time

Job summary

A world leading electrical company in Belfast is seeking a Customer Service Administrator. This role involves addressing customer queries, processing orders, and managing inventory. The ideal candidate should have prior office experience, be proficient in MS packages, and possess excellent time management skills. A competitive salary of £25,000-£28,000 and opportunities for long-term career growth are offered.

Qualifications

• Previous office experience with a strong customer focus in a busy environment.
• Proficient in all MS Packages.
• Personable with high-quality service provision.
• Excellent time management and attention to detail.

Responsibilities

• Handle general customer queries in person, via phone and email.
• Receive and process customer orders and returns.
• Manage inventory and supplier relations.
• Build strong relationships with customers and clients.

Skills

Customer Service Administrator

Order Processing

Data Entry

Sage

Job description

Overview

Honeycomb is delighted to be working alongside our client, a world leading electrical company, to recruit a Customer Service Administrator to join their team in Belfast.

The Role

• Dealing with all general customer queries in person and over both phone and email.
• Receiving and processing of orders as well as customer returns.
• Administrative duties regarding inventory management, suppliers and ensuring that customer needs are being met.
• Building strong relationships with both customers and clients.

The Person

• The ideal candidate will have previous office experience, maintaining strong customer focus within a busy environment; experience within a similar industry would be advantageous.
• You will have a keen desire to learn and be proficient in all MS Packages.
• Extremely personable with ability to provide a high quality service.
• You must have excellent time management skills with the ability to work towards deadlines and have an eye for great attention to detail.

The Package

This role is offering a competitive salary of £25,000- £28,000 depending on experience. A working week of Monday–Friday, 8:30–5 and presents great opportunities within the business for long-term progression and development.

How to apply

To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Shanice Mackin, Specialist Senior Recruitment Consultant, at Honeycomb on the number provided.

If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.

Honeycomb is committed to providing equality of opportunity to all.

Note: We are receiving a very high volume of applications and will be unable to shortlist candidates who do not meet the specific requirements for this role. We may be unable to provide individual feedback due to the high volume of applications. We thank you in advance for your understanding.

Skills

• Customer Service Administrator
• Order Processing
• Data Entry
• Sage