Customer Service & Admin Expert — Path to Sales

First Base; Cirencester; On-site; GBP 29,000; Full time

Job summary

A local employment agency in Cirencester is seeking a proactive Customer Service Advisor to handle inbound calls and support customers. The role includes administrative support and logistics coordination, providing a varied workday. Candidates should possess strong organizational skills and a professional demeanor, with opportunities for progression into sales after training. The position offers a salary of up to £29,000. Ideal for those interested in developing customer relationships and enhancing services.

Qualifications

• Previous experience in a customer service or administrative role.
• Confident communicator with a professional and friendly telephone manner.
• Strong organizational skills and the ability to prioritize workload.

Responsibilities

• Answer inbound calls and respond to customer queries promptly.
• Manage customer accounts and maintain accurate records.
• Process orders and support logistics teams.

Skills

Customer service experience

Professional communication

Organizational skills

Attention to detail

Ability to learn systems

Team player

Job description

A local employment agency in Cirencester is seeking a proactive Customer Service Advisor to handle inbound calls and support customers. The role includes administrative support and logistics coordination, providing a varied workday. Candidates should possess strong organizational skills and a professional demeanor, with opportunities for progression into sales after training. The position offers a salary of up to £29,000. Ideal for those interested in developing customer relationships and enhancing services.