Customer Sales Assistant

Travis Perkins plc; Shepton Mallet; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading builders' merchant in the UK is seeking a Customer Sales Assistant. In this role, you will be responsible for providing exceptional customer service and building strong relationships. No prior experience is needed, and you will receive comprehensive training. Join a friendly team that values growth and offers competitive pay and benefits including performance bonuses and a contributory pension scheme.

Benefits

Competitive annual salary

Performance-based bonuses

Generous contributory pension scheme

Exclusive discounts

Wellbeing support

Work-life balance

Qualifications

• No prior experience needed as training will be provided.
• Friendly and outgoing personality to enhance workplace culture.

Responsibilities

• Deliver exceptional customer service.
• Handle customer requests and provide product information.
• Prepare quotes and assist customers with their purchases.
• Ensure smooth and safe product movement in the branch.
• Maintain a safe working environment.

Skills

Adaptable

Resilient

Friendly

Outgoing

Job description

Customer Sales Assistant/Branch Sales Assistant/Branch Sales Coordinator/Customer Sales Expert

We are the UK’s leading builders' merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we’re passionate about offering excellent career opportunities with plenty of room for growth and skill development.

What you’ll be doing

As a Customer Sales Assistant, you’ll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we’re looking for someone who is friendly, approachable, and eager to provide a high level of service.

In this role, you’ll:

• Handle customer requests and provide product information
• Prepare quotes and assist customers with their purchases to help boost sales
• Ensure the smooth and safe movement of products throughout the branch
• Maintain a safe working environment by adhering to all safety procedures and policies

Who you are

You don’t need prior experience—we can teach you everything you need to know! However, we’re looking for someone who is:

• Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic
• Comfortable in a busy, fast-paced environment, where no two days are the same
• Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues

What’s in it for you

By joining the UK’s largest builders' merchant, you’ll have access to a wealth of career development opportunities through our award-winning apprenticeships and training programmes. You’ll also enjoy a comprehensive benefits package designed to support your career and well-being:

• Competitive annual salary
• Performance-based bonuses to reward your hard work
• Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning
• Generous contributory pension scheme to secure your future
• Exclusive discounts across various Group businesses, including 20% off at Toolstation
• Wellbeing support to help you stay at your best
• MyPerks discounts at top retailers, restaurants, and more!
• Work-life balance: Enjoy most weekends and all bank holidays off to ensure a healthier work-life balance

We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.