Customer Management – Metering

Crown Oil UK; Bury St Edmunds; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading energy solutions provider in Bury St Edmunds is seeking an enthusiastic Account Manager for its Metering Sales team. This full-time role offers a salary of £26,000 plus monthly commission and bonuses. The ideal candidate will manage active enquiries, work with warm leads, and achieve sales targets while collaborating with teams for seamless project handovers. Their success will be rewarded in a supportive team culture focused on growth and results.

Benefits

Monthly commission based on profit and order volume

Top performer incentives, including a chance to win a holiday

Full in-house training

Collaborative team culture

In-house CRM system

Qualifications

• Experience in sales, account management, or customer service (metering background).
• Confident communicator with great relationship-building skills.
• Organised, proactive, and able to manage a busy workload.
• Target-focused and motivated by achieving results.
• Team player who enjoys working in a fast-paced environment.

Responsibilities

• Manage a pipeline of 60–90 active enquiries.
• Work with warm inbound leads from PPC campaigns.
• Conduct outbound calls to warm customer data.
• Create self-generated quotes and manage sales through to completion.
• Achieve targets for profit, order volume, and quality assurance.
• Collaborate closely with Connections and Operations teams.
• Support a mix of domestic and commercial customers.

Skills

Sales experience

Account management

Customer service

Communication skills

Organisational skills

Teamwork

Job description

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Apply Now

Customer Management/Account Manager – Metering

Bury BL9 - Full-time / Permanent £26,000+ Monthly Commission + Quarterly Bonuses + Incentives

Join a growing, high-performing team where your sales skills make a real impact.

We’re looking for an enthusiastic and target-driven Account Manager to join our Metering Sales team. You’ll be at the heart of our customer journey — managing enquiries, converting leads, and delivering a great experience from first contact through to sale completion.

If you’re motivated by hitting goals, building relationships, and being rewarded for your success, this role is for you.

What You’ll Do:

• Manage a pipeline of 60–90 active enquiries, ensuring timely follow-ups and conversions.
• Work with warm inbound leads from PPC campaigns, customer connections, and data-driven targeting.
• Conduct outbound calls to warm customer data (no cold calling).
• Create self-generated quotesand manage sales through to completion.
• Achieve targets for profit, order volume, and quality assurance.
• Collaborate closely with Connectionsand Operationsteams for seamless project handovers.
• Support a mix of domestic (70%)and commercial (30%)customers – from homeowners to developers and landlords.

What We Offer:

• Monthly commission based on profit, order volume, and QA
• Top performer incentives – chance to win a £5,000 holiday and a week’s paid leave
• Full in-house training and ongoing development support
• A collaborative, supportive teamculture
• In-house CRM system built specifically for our product and sales process

What We’re Looking For:

• Experience in sales, account management, or customer service (metering background)
• Confident communicator with great relationship-building skills
• Organised, proactive, and able to manage a busy workload
• Target-focused and motivated by achieving results
• Team player who enjoys working in a fast-paced environment

If you're looking to join a fast-growing, innovative business where your administrative skills can make a real impact, we'd love to hear from you.

We are an equal-opportunity employer

Diversity and inclusion are essential to us and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent. Our policies ensure that every job applicant and employee is treated fairly and with equal opportunity to succeed.