Customer-Focused Banking Advisor

Metro Bank; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading bank in London is seeking a dedicated customer service representative to provide exceptional service and build strong customer relationships. The role involves working in a team to meet customer demands, ensuring compliance and undergoing thorough training. The ideal candidate should possess strong attention to detail and proficiency in customer service. This position offers a competitive salary, a comprehensive benefits package, and opportunities for career advancement.

Benefits

Competitive salary

Discretionary annual bonus

Generous holiday allowance

Attractive pension scheme

Healthcare and life assurance

Colleague discounts

Extensive training opportunities

Career advancement opportunities

Qualifications

• Ability to build effective customer relationships in a fast-paced environment.
• Maintain meticulous attention to detail, even under pressure.
• Profound understanding of the risks associated with the role.

Responsibilities

• Provide exceptional customer service by understanding product and service suitability.
• Work as part of a team, prioritising tasks based on customer demand.
• Stay compliant with regulatory and non-regulatory training.

Skills

Customer relationship building

Attention to detail

Understanding of banking risks

Proficiency in Microsoft Office

Customer service experience

Job description

A leading bank in London is seeking a dedicated customer service representative to provide exceptional service and build strong customer relationships. The role involves working in a team to meet customer demands, ensuring compliance and undergoing thorough training. The ideal candidate should possess strong attention to detail and proficiency in customer service. This position offers a competitive salary, a comprehensive benefits package, and opportunities for career advancement.