Customer Delivery Driver - Ashby De La Zouch Extra

Tesco; Ashby-de-la-Zouch; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading grocery retailer in Ashby-de-la-Zouch is seeking a Customer Delivery Driver to ensure excellent service while delivering groceries. The position offers minimum guaranteed hours with flexibility and provides opportunities for personal growth. Ideal candidates are warm, energetic, and possess a valid driving licence. Benefits include holiday entitlement, discounts, and access to wellbeing services.

Benefits

20 days holiday plus personal day, rising to 22 days after 12 months

10% discount and 15% on pay day weekends

Access to wellbeing services

Qualifications

• Valid UK/EU/EEA driving licence for at least 12 months with no more than 3 penalty points.
• Energetic and driven to exceed customer expectations.
• Warm and welcoming interactions with customers and colleagues.

Responsibilities

• Ensure the van and trays are clean and organized.
• Deliver within the customer time slot and communicate with customers.
• Load the van and check roadworthiness.

Skills

Customer service

Driving

Teamwork

Adaptability

Job description

Overview

Tesco UK • Ashby De La Zouch • Temporary • Apply by 30-Sep-2025

Availability Window
Days From time To time Sun 09:00:00 22:30:00 Fri 17:00:00 23:00:00 Sat 09:00:00 22:30:00

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The availability windows show the periods of time in the week we would like you to be available to work. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility, so if the times you are available to work match closely but not exactly to the times advertised, we would still love to hear from you.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver all the way from Lands' End to John O'Groats. Our Customer Delivery Drivers meet and talk to different customers in their homes every day. This role is about more than driving: it's about helping others and delivering great service, with a smile.

It's hands-on, physical and full of variety. No two shifts are the same and customers seek help in different ways. Most of the day you'll feel like your own boss delivering to customers, but there is always a team of Managers and colleagues back at base ready to support you when you need them.

Whether you are looking for flexibility, job stability or an opportunity to change career direction, everyone is welcome at Tesco.

What is in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Discounts: 10% off and 15% at pay day weekends; Colleague Clubcard benefits with options to share with family
• Access to free wellbeing services and resources to support mind, body and life
• Life cover of five times pay and a pension with employer contributions up to 7.5%
• Flexible benefits to suit you (discounts, shares, cycle to work, etc.)
• Uniform provided and policies to support you for life's moments
• Access to colleague networks for diverse colleagues
• Additional information about available colleague benefits

Responsibilities

You will be responsible for delivering your part of the customer shopping trip by:

• Ensuring the van and trays are clean, tidy and organised
• Leaving the back yard clean and picking up litter
• Washing trays as part of the tray wash process
• Loading the van, checking roadworthiness
• Discussing any changes to orders with customers, offering refunds for substitutions as needed
• Taking care of products/deliveries as if they were your own
• Explaining to customers that substitutions will not incur extra charges
• Delivering within the customer time slot
• Calling the customer before arrival if early
• Calling the store if running 30 minutes or more late

Requirements

• Build relationships with colleagues to create team spirit
• Be warm and welcoming in interactions with customers and colleagues
• Respond quickly to changing customer needs and embrace change
• Be energetic and driven to deliver beyond expectations
• Share ideas with management on store improvements
• A valid UK/EU/EEA driving licence (full or automatic) for at least 12 months with no more than 3 penalty points

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether at home or on the move. Our core purpose is to "Serving our customers, communities and planet a little better every day". Serving means acting as a responsible and sustainable business for all stakeholders, communities and the planet.

Diversity, equity and inclusion (DEI) at Tesco means everyone should feel represented and able to be themselves at work. We are a place where Everyone's Welcome.

We understand life may look different for each person. We welcome chats about flexible working and will support applicants throughout the process.

We are proud to be Disability Confident Leader and committed to an accessible recruitment process. For information on accessibility support, please read the notes.

Please note: Tesco will recruit individuals who have passed the school leaver's age. To find out the school leaver age for your country please read the notes.

Candidates may be required to be over 18 for roles involving early mornings, late shifts, or certain areas (warehouse, beverages, counters, etc.).

Occasionally high volumes of applicants may cause early closing of some roles. Feedback is offered to those who attend interviews.

For more information about us please visit www.tescoplc.com