Customer Assistant - Replenishment

Morrisons; City of Edinburgh; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK supermarket is seeking individuals for the Replenishment team to ensure shelves are stocked and products are accessible for customers. You'll work in a structured environment with flexible shifts, starting as early as 4am. Ideal candidates will be hands-on, friendly, and passionate about customer service. This role offers great perks such as flexible shifts, generous holidays, and career progression opportunities.

Benefits

Fully flexible shift patterns

Six weeks holiday

15% discount in supermarkets

Career progression opportunities

Healthcare/Well-being benefits

Qualifications

• Passion for putting customers first.
• Ability to work structured shifts.
• Over school leaver's age, with some roles requiring 18+.

Responsibilities

• Join the Replenishment team to stock shelves and keep products available.
• Support Market Street and Customer Service teams.
• Maintain a clean and organized shop floor.

Skills

Helpful and friendly approach

Enjoys staying active

Works well in a busy environment

Comfortable using equipment safely

Customer support skills

Job description

We’re looking for friendly, reliable people to join our Replenishment team, working on the shop floor to keep our shelves fully stocked with all of our wonderful fresh and ambient products.

You’ll work in a fast-paced, structured environment with clear routines and timed activities that help keep everything running smoothly - all to make sure our customers can get what they need, when they need it. Shifts can start from 4am for this role, so please keep this in mind when you're submitting your application.

You’ll also be trained to support other parts of the store, like our Market Street or Customer Service teams, so this is a great role for a team player who is ready to help wherever you’re needed.

More about our perks

• Fully flexible shift patterns
• Six weeks holiday (including bank holidays)
• 15% discount in our supermarkets and convenience stores available from the day you join us
• Additional 10% discount card for a Friend or Family member
• Career progression and development opportunities
• Subsidised in store cafe or shop floor ranges
• Competitive pension and life assurance
• Healthcare/Well-being benefits including Aviva Digital GP
• Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more
• Optional Payroll charity donations
• A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

About you

We’re looking for people who are equally as passionate about putting customers first as we are. Here are some of the things we look out for:

• Helpful and friendly approach
• Enjoys staying active and being hands-on
• Works well in a busy, structured environment
• Comfortable using equipment safely and following processes
• Loves to help support our customers and resolve their queries

Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following link. Additionally, some of our roles require you to be over 18, due to health and safety.

About us

We are one of the UK’s largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket.

We’ve lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we’d love to meet you…

We\'re Foodmakers and Shopkeepers and together, we make Morrisons.

Find out more about working in Retail at Morrisons here.

What happens next?

Click apply to join our team – it only takes a couple of minutes.

We’ll be in touch soon, so keep an eye on your phone and emails.

Have questions about the role or application process? Visit our FAQs page for answers to the most common queries.